GEEKOMReviews of geekompc.com

4.1412 reviews
Computers & Phones
17008 EVERGREEN PL STE B CITY OF INDUSTRY, California, California

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GEEKOM

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About GEEKOM

Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US

GEEKOM (geekompc.com) has 412 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: geekompc.com
Website: geekompc.com
Category: Computers & Phones
Location: California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GEEKOM reviews

Showing 287 reviews with 5 stars · Clear filters

Chris L.
Mar 4, 2025
Excellent Customer Service
Purchased my GEEKOM A7 Mini PC over a year ago. Then following a recent upgrade to Windows 11 I needed to reinstall my activation key. Geekom customer service responded immediately with key. The A7 has been a great purchase!
Response from GEEKOMMar 5, 2025
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! We already recorded your precious feedback and suggestions, and we will do our best to improve logistics problem also. Best Regards, GEEKOM Customer Service
Salvatore G.
Mar 3, 2025
The Geekom A8 with Ryzen 9 is an…
The Geekom A8 with Ryzen 9 is an outstanding mini PC. It’s powerful, fast, and handles multitasking effortlessly without overheating. I’ve successfully run Docker, PowerShell, MariaDB, IntelliJ projects, and light AI tasks like image processing and object detection simultaneously without any performance drops. Customer service is highly responsive — if you have any issues, they’ll reply quickly and do everything possible to resolve your problem.
Response from GEEKOMMar 5, 2025
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! We already recorded your precious feedback and suggestions, and we will do our best to improve logistics problem also. Best Regards, GEEKOM Customer Service
Charles
Feb 24, 2025
problem solved
There was a problem initially with my order it was shorted one of the items. I contacted Geekom customer service they assured me the problem would be rectified and they did just that. Shortly after my email they sent the missing item. They were polite, respectful, concerned and component. I was very pleases with their customer service and the equipment has been working well. Thanks From Charles
Response from GEEKOMFeb 26, 2025
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! We already recorded your precious feedback and suggestions, and we will do our best to improve logistics problem also. Best Regards, GEEKOM Customer Service
Alan P.
Feb 13, 2025
I forgot to apply the $20 refund…
I forgot to apply the $20 refund offered when I ordered my A8 Max Mini, but when I contatacted GEEKOM they quickly applied the refund even though I already ordered the item.
Response from GEEKOMFeb 26, 2025
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! We already recorded your precious feedback and suggestions, and we will do our best to improve logistics problem also. Best Regards, GEEKOM Customer Service
Tony B.
Dec 23, 2024
Failing IT11 replaced by GEEKOM
I purchased A GEEKOM AMD IT11 mini computer in November 2023. About a year later, the cooling fan noise suddenly increased. I sent a sound recording to GEEKOM support and they diagnosed the problem as a failing cooling fan spindle. Without prompting from me, they offered to replace the IT11 with the more recent IT12 at no extra cost. Throughout the process, email communication with support at the Global Customer Support Center was prompt and courteous. As soon as I sent them confirmation that the failing computer had been shipped, they arranged for the replacement to be sent via Fedex. Unfortunately, Fedex performance was poor, with the delivery a week later than the original tracking estimate. As I had backed up the original IT11, setup of the IT12 was straightforward. I was impressed by GEEKOM's exemplary customer service and will certainly continue to use their products.
Response from GEEKOMDec 23, 2024
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! We already recorded your precious feedback and suggestions, and we will do our best to improve logistics problem also. Best Regards, GEEKOM Customer Service
Ed B.
Dec 21, 2024
GEEKOM is a company that takes customer…
GEEKOM is a company that takes customer support seriously. I recently purchased one of their lowest-tier mini pc products and was totally happy with it except for a video playback issue. The company support team responded to my email within two days and provided a comprehensive list of actions to try. My product is now perfect due to their courteous, diligent, and thorough work.
Response from GEEKOMDec 23, 2024
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's products and services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! Best Regards, GEEKOM Customer Service
Oliver
Dec 6, 2024
Easy ordering process
Easy ordering process, good follow up on questions and delivered on time. Product was packaged nicely.
Response from GEEKOMDec 10, 2024
Dear customer, Thank you very much for your affirmation! Your satisfaction is our driving force for progress, and we look forward to seeing you again! Best Regards, GEEKOM Customer Service
Tom R.
Dec 5, 2024
Great value with excellant Performance
This my 3rd Mini Pc purchased from Geekom. I have been impressed by the performance, support and small powerful imprint. The price constitutes a good and you won't be disappointed. Highly recommended.
Response from GEEKOMDec 6, 2024
Dear customer, Thank you for your continued support and trust in Geekom! Your recommendation means the world to us. Thank you again for choosing Geekom! Best Regards, GEEKOM Customer Service

GEEKOMReviews of geekompc.com

About GEEKOM

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GEEKOMReviews of geekompc.com

GEEKOM reviews

Excellent Customer Service

The Geekom A8 with Ryzen 9 is an…

problem solved

I forgot to apply the $20 refund…

Failing IT11 replaced by GEEKOM

GEEKOM is a company that takes customer…

Easy ordering process

Great value with excellant Performance

About GEEKOM

About these reviews

More in Computers & Phones, California

CallTools.com

Quality Macs

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GEEKOM reviews

Excellent Customer Service

The Geekom A8 with Ryzen 9 is an…

problem solved

I forgot to apply the $20 refund…

Failing IT11 replaced by GEEKOM

GEEKOM is a company that takes customer…

Easy ordering process

Great value with excellant Performance