GEEKOMReviews of geekompc.com

4.1412 reviews
Computers & Phones
17008 EVERGREEN PL STE B CITY OF INDUSTRY, California, California

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GEEKOM

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About GEEKOM

Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US

GEEKOM (geekompc.com) has 412 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: geekompc.com
Website: geekompc.com
Category: Computers & Phones
Location: California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About GEEKOM

GEEKOM (geekompc.com) has 412 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: geekompc.com
Website: geekompc.com
Category: Computers & Phones
Location: California, California
Listed on Five Star Index: 2026

Vladimir M.

Mar 8, 2025

Geekom Mini IT13 i9-13900H

Briefly: I guarantee that this device fully performs its functions. I confirm that the customer service is of the highest standard. Details: Why I am writing this review: This is my way of expressing my deep human gratitude for the service I received. Technical choice of computer: I was looking for a workstation. I use a large assortment of specialized software (for electronics hardware and firmware development). I need a Win os, high processor performance, and a large RAM amount to work comfortably. I work remotely and move around a lot. The environmental conditions can be very aggressive. (up to 2 movements per day, land, sea). My final choice: Geekom Mini IT13 i9-13900H as my main computing element. External 4k portable display Laptop Powerbank, with DC-out Rugged Laptop Getag b300G6 - as a backup (Purchase was made Feb 2024 ) I chose the miniPc for the reason that its size allows me to protect it more effectively from harsh environments. Laptops with comparable performance are categorized as gaming and have a display not comfortable for workflow. The result is overpayment, extra weight, and reduced reliability. Service case: The Mini IT13 was doing great, but after 11 months I had to switch to a backup. I sent a request to Geekom customer service to find out the cause of the malfunction. (I was in the Dominican Republic at the time of the request) I was impressed with the high level of service. I was given a lot of human attention. I was treated with respect and trust. As a result, the service department treated the malfunction as a warranty case. I sent the computer by mail to the service department and the same day I received confirmation that a replacement had been sent to me. Thus, being outside of the USA I restored my system to its former functionality in 1 week. I only spent the cost of mailing the defective unit). I appreciate the people who created text/video honest and detailed reviews on the Mini PC. Thanks to these people, I was able to appreciate the quality of the design and understand the availability of the service.

Response from GEEKOMMar 11, 2025

Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service

GEEKOM reviews

Showing 287 reviews with 5 stars · Clear filters

Reginald G.
Mar 28, 2025
Company respects its customers.
Responds to Customers! Missed ticking a discount box when ordering an Air Series Mini PC. Email answered, no ifs or buts and refund provided promptly.
Response from GEEKOMApr 1, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Eduardo P.
Mar 22, 2025
Geekom respects they customers
I had my GT13 i7 computer damaged, and problem got even worse, because I live in Brazil. Dispite all the barries, the atendent (his name is Peter) was very nice and professional, replying the messages with no delay and working on solutions in a very effective way. On the other side, the Geekon gave him the support he needed to solve my problem, offering a new Gt13 i9 in place of my original Gt13 i7, due to a stock issue. I'm realy satisfied with the good work you all did. Thanks a lot.
Response from GEEKOMMar 25, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Mike G.
Mar 15, 2025
Geekom happily stands behind their…
Geekom happily stands behind their product. The computer itself has been flawless, it was the power adapter that failed. You can tell more from a company by how they resolve issues and problems, Geekom has proved that they know how to provide exceptional service and satisfaction POST SALE! Kudos to Peter for responsiveness and resolving the problem fast.
Response from GEEKOMMar 18, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Ron J.
Mar 12, 2025
Peter stuck with me until my problem…
Peter stuck with me until my problem was solved. Initially, I was hesitant to buy from Geek. I did not know the quality of their product or their service. The three-year warranty is reassuring, and the technical support has been excellent. From my perspective you are doing a good job.
Response from GEEKOMMar 13, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Allan M.
Mar 10, 2025
Very pleased with my GEEKOM TI12
Very pleased with my GEEKOM TI12. Small, compact, well made and fast almost silent operation. I had one reason to contact support when I lost WiFi c0nnection. Peter was vey prompt to respond and was more than helpful even though tthe problem was not connected to the PC. I have no hesitation in rocommending GEEKOM.
Response from GEEKOMMar 11, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Vladimir M.
Mar 8, 2025
Geekom Mini IT13 i9-13900H
Briefly: I guarantee that this device fully performs its functions. I confirm that the customer service is of the highest standard. Details: Why I am writing this review: This is my way of expressing my deep human gratitude for the service I received. Technical choice of computer: I was looking for a workstation. I use a large assortment of specialized software (for electronics hardware and firmware development). I need a Win os, high processor performance, and a large RAM amount to work comfortably. I work remotely and move around a lot. The environmental conditions can be very aggressive. (up to 2 movements per day, land, sea). My final choice: Geekom Mini IT13 i9-13900H as my main computing element. External 4k portable display Laptop Powerbank, with DC-out Rugged Laptop Getag b300G6 - as a backup (Purchase was made Feb 2024 ) I chose the miniPc for the reason that its size allows me to protect it more effectively from harsh environments. Laptops with comparable performance are categorized as gaming and have a display not comfortable for workflow. The result is overpayment, extra weight, and reduced reliability. Service case: The Mini IT13 was doing great, but after 11 months I had to switch to a backup. I sent a request to Geekom customer service to find out the cause of the malfunction. (I was in the Dominican Republic at the time of the request) I was impressed with the high level of service. I was given a lot of human attention. I was treated with respect and trust. As a result, the service department treated the malfunction as a warranty case. I sent the computer by mail to the service department and the same day I received confirmation that a replacement had been sent to me. Thus, being outside of the USA I restored my system to its former functionality in 1 week. I only spent the cost of mailing the defective unit). I appreciate the people who created text/video honest and detailed reviews on the Mini PC. Thanks to these people, I was able to appreciate the quality of the design and understand the availability of the service.
Response from GEEKOMMar 11, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
Jiaxing C.
Mar 8, 2025
The customer service is fantastic
The customer service is fantastic. Peter was very friendly and helpful during my communication with him.
Response from GEEKOMMar 11, 2025
Dear customer, Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team. We truly value your support and are thrilled to have you as a satisfied customer. Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future. Best Regards, GEEKOM Customer Service
David J.
Mar 6, 2025
Good Customer Service
Had a query and got a fast reply. Very good service.
Response from GEEKOMMar 7, 2025
Dear customer, Thank you for your valuable feedback! We are glad to hear that you are satisfied with GEEKOM's services. Your satisfaction is our driving force for continuous progress. Thank you again for your support and trust! We already recorded your precious feedback and suggestions, and we will do our best to improve logistics problem also. Best Regards, GEEKOM Customer Service

GEEKOMReviews of geekompc.com

About GEEKOM

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