GEEKOMReviews of geekompc.com

Response from GEEKOMOct 9, 2026

Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication, shipping failure, and delay with your refund. This level of service is unacceptable, and we understand your decision to take further action. We want to resolve this immediately. Please contact our management team directly at [email protected] with your order details so we can process your full refund without further delay and address your case with top priority. GEEKOM Support

Response from GEEKOMOct 9, 2026

Thank you for your feedback, and we sincerely apologize for the severe delays, missing keyboard, and receiving a damaged unit. Delivering a scratched PC is completely unacceptable. Please email us directly at [email protected] with your order number. We will immediately ship a brand-new replacement unit, send your complimentary keyboard, and handle the return of the damaged item at our expense. GEEKOM Support

Response from GEEKOMOct 9, 2026

Thank you for your feedback, and we sincerely apologize for the delay in delivering your order. To address this issue, we are currently increasing our local warehouse stock and optimizing our carrier dispatch systems to ensure direct orders match fast shipping standards. We truly appreciate your patience and your honest critique, which helps us upgrade our service. GEEKOM Support

Response from GEEKOMOct 9, 2026

Muchas gracias por compartir su experiencia. Le pedimos disculpas sinceras por la falta de respuesta y por los inconvenientes con su mini PC. Le aseguramos que GEEKOM es una marca legítima y que nuestra garantía cubre este tipo de fallos. Lamentamos los problemas con la dirección de correo y el formulario. Para tramitar su garantía de inmediato y solucionar el fallo de arranque, por favor escríbanos directamente a nuestro correo oficial: [email protected]. Indíquenos su número de pedido original y confirmaremos la sustitución o reparación sin coste para usted. Agradecemos su paciencia mientras resolvemos esto. GEEKOM Support

Response from GEEKOMOct 9, 2026

Thank you for sharing your feedback, and we sincerely apologize for the issues you are experiencing with audio, network mapping, and Bluetooth stability. Behavior like this is often linked to driver conflicts or initial setup errors, and we want to help you resolve it immediately. Please reach out to our technical team at [email protected] with your order details so our engineers can assist you with a system refresh or coordinate a replacement under warranty if needed. Thank you for your patience as we make this right. GEEKOM Support

Response from GEEKOMOct 9, 2026

Thank you for bringing this to our attention, and we sincerely apologize for the error with your order and the communication gap regarding Case #344592. Sending an incorrect model is entirely unacceptable, and we have escalated your file with top priority. A senior support specialist will contact you directly to dispatch your correct A8 Pro Mini PC and handle the return process at our expense. Thank you for your patience as we correct this error promptly. GEEKOM Support

Response from GEEKOMSep 29, 2026

Thank you for sharing your experience. We sincerely apologise that it did not meet your expectations, and we take the issues you have raised very seriously. These are not the standards we strive to uphold, and we would like to resolve this promptly for you. Kindly contact us at [email protected] with your order number. We generally respond within 24 to 48 hours, and our team will handle your case as a priority. We value your feedback and hope to have the opportunity to restore your confidence in us. GEEKOM Support.

Response from GEEKOMSep 21, 2026

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the frustration this situation has caused. Our customer support team is available via live chat from Monday to Friday, and we aim to respond to emails sent to [email protected] within 24–48 hours. We sincerely apologize if we did not meet these expectations in your case. We would like to make sure your RA request receives the attention it deserves. Please send your RA number and order details to [email protected], and our team will prioritize your request and get back to you as soon as possible. We greatly appreciate your trust in GEEKOM and hope to have the opportunity to resolve this matter and provide you with a better experience. GEEKOM Support.