Gearvet - Outboxer, LLCReviews of gearvet.com

Excellent sevice

I placed an order for the Navy veteran bed set and forgot to check the Queen size. Upon contacting the company in less than 24 hrs they responded and resolved my mistake! Today it is unheard of to receive a reply and remedy to the mistake that I had made so quickly! This company's customer service is A1 as far as I'm concerned. I will be placing more orders and letting all my fellow veterans to check their merchandise! Thank you, Tom.

I only wish that I were articulate enough to express accurately what I experienced with your Company. I will simply say that from the very beginning (i.e. my original order) I have received only professional, courteous and swift replies and action from your staff! I had originally erred on the order, I ordered my friend's {red} hat correctly; but somehow managed to order a completely different (color) hat for myself? I wanted both hats to be identical other than the "personal information" for the embroidering. I.e. Same hat type/model with different "Names, Ranks and Service Years". Your represenatives at the "help line" were more than professional and courtious, as thay went way beyond normal assistance by so many other "online business's! By the time all the "help emails" had seen sent and replied to; it was simply too late to correct "MY FLUB"! I am taken aback that you (Gearvet-Outboxer) would offer me this "GIFT" considering the fact that I caused the mess! And if the offer still stands then I would like to receive what I originally indended. {See Below}, Premium Custom Embroideered // US Veteran Hat Marine // Red Robert E Prieto // CWO4 // 1966-1997 Frank;s Hat {originally correct one} had "a purchase code" : CPHN070711 (if that helps anything?) Again my most profound thanks for your courtesy and professionalism at every level with respect to this matter. I am respectfully yours Robert E Prieto USMC CWO4 Ret.

The old adage that nobody's perfect comes from my experience in life which reflects the 4 Stars given; however, near perfection is the closet one can get when consistency, professionalism and customer satisfaction is a company's aim...you can't ask for more than that....and this company strives and accomplishes that goal with me. I'm a committed customer to Gearvet as long as I'm alive.

Merchandise was as advertised once received. Material - great, and looking forward to more purchases

I accidentally mis-ordered an item and customer service worked with me to satisfactorily solve my issue. Thanks GearVet!

I had ordered a phone case and I actually ordered for the wrong phone. I was disappointed, to say the least, when I received it. A quick email to gearvet and they were more than willing to help me get it right. Their customer service is outstanding and very helpful especially with something that wasn't their fault.

I have executed several orders with GEARVET and have always received high quality products. I also have had to contact them on occasion, they were there for me to help and every responsive. Great group of people.