Ernest
Stay Away
I would be cautious about using any e-commerce seller that utilizes Gear Launch and would recommend e-sellers to find a more knowledgeable platform to run their e-commerce business. I wanted to order a hoodie from a site supported by Gear Launch. I got to the checkout and noticed I was being charged sales tax for this item. My ship to address is in Massachusetts and in Massachusetts clothing is generally exempt from sales tax (there are a few exceptions, but none applied here). I messaged Gear Launch and included a link from the Massachusetts General Laws supporting my claim. Gear Launch replied they're an e-commerce company and are required to collect sales tax because of nexus. Which is true to an extent. I replied that yes, under the Wayfair case the Supreme Court did away with physical nexus requirements and now e-commerce companies do need to collect sales tax, but what did not change is that if an item is not taxable in a brick and mortar store then it's not suddenly taxable on the internet. The items subject to sales tax and the rates applied to them are the same whether I go down to the local store and buy the item or order from a site that made the mistake of choosing GearLaunch as their platform. They really need to invest in a solid sales tax platform. There are 50 U.S. states, but there are over 11,000 sales tax jurisdictions in the United States. They don't all have the same rules and you can't rely on some garbage software and claim it complies with current regulations when it in fact does not.
Response from GearLaunchAug 17, 2022
Hello Ernest, Thank you for your message. As an e-Commerce business we must charge sales tax when we have nexus in a state. Tax is calculated by a software that complies with current regulations for online purchases. Our software receives regular updates to keep us compliant with all regulatory requirements. We have passed on the information you've provided however, so that it can be considered in future software updates. Best, GearLaunch