GearLaunchGearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple.
GearLaunch (gearlaunch.com) has 302 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Lin M.
Fast shipping. Love the decal, although no one has stopped talking to me as a result of the insult plastered on my cheat. Sweater runs small so order a size up
Response from GearLaunchDec 7, 2022
Hello Lin, Thank you so much your positive feedback and for taking the time to post this review! We hope you enjoy your purchase. Best, GearLaunch
soudjour D.
It's bots and scammers all the way down !
Response from GearLaunchDec 8, 2022
Hello Soudjour, Thank you for contacting us. GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores. We will be happy to look into it if you can please send us some screenshots of what you're referring to at [email protected]. Best, GearLaunch
Darden I.
Please have you supervisor call me concerning an important issue at 760 410 3088
Response from GearLaunchDec 8, 2022
Hello Darden, Thank you for the 5-star review. Please send us an email with your request at [email protected] and we will be happy to assist you. Best, GearLaunch
Martin S.
Scam company. Constantly posting shirts on a Denis Law Facebook page, even ripping off Denis CHARITY logo Gearlaunch YOU take these companies fees to advertise their items, YOU take responsibility.
Response from GearLaunchNov 17, 2022
Hello Martin, Thank you for contacting us. GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not do any advertising or marketing for those online stores, nor does it print or ship items purchased from those online stores. Notices of copyright infringement should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/policies/dmca/ The notice should include the identification of the material that is claimed to be infringing and the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that GearLaunch is capable of finding and verifying its existence. At GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly. Regarding the Facebook posts, feel free to report those to Facebook support directly. Best, GearLaunch
Jacque F.
Horrible. If there was less than 1 star it would go to them. Ordered a t-shirt for my husband’s birthday and the printing is terrible! Shabby work. I’ve sent emails and have tried calling to no avail. DO NOT ORDER FROM THIS COMPANY!
Response from GearLaunchNov 8, 2022
Hello Jacque, Thank you for your message and we sincerely apologize for the issue with your order. Our Customer Service team has replied to your email. A replacement of your order is already in the works and soon you'll get a new tracking number. If you have any questions, please reply to our message. We'll be glad to assist you. Best, GearLaunch
Roland H.
You scumbags are scammers and you have stolen my image my brand the highway burglar and you're selling it. You have stolen property of motorcycle clubs and you're putting it on t-shirts we will contact our government to find out how to contact you
Response from GearLaunchOct 5, 2022
Hello Roland, Thank you for your message. Please note that GearLaunch licenses a software platform that third parties can use to set up their own online stores and does not own or operate any store. This type of claims should be sent to [email protected], and they need to include the information outlined here: https://www.gearlaunch.com/policies/dmca/ At GearLaunch, we take these claims very seriously. Once we receive appropriate documentation, we will work to ensure the items are removed promptly. If you have already sent us an email, we can assure you that appropriate action has been taken. Best, GearLaunch
Goop G.
Do NOT buy anything from any of their web stores, they are based in india and are a scam company. You have been warned!
Response from GearLaunchSep 12, 2022
Hello, Thank you for your review. GearLaunch is an e-commerce platform based in the United States that provides service to anyone that wants to create and sell custom products: https://www.gearlaunch.com/resources/faq/ Items are printed in the U.S.A. and shipped from our partners' locations in the U.S.A. When customers place an order, they receive a confirmation email, and a tracking number is emailed when orders are shipped so customers can track their orders at any time. If you have an issue with an order, please send us an email at [email protected] and our Customer Service team will be glad to assist. Additionally, for any kind of legal inquiry, please send a notice of copyright infringement containing the information outlined here: https://www.gearlaunch.com/policies/dmca/ Best, GearLaunch
Douglas
Ordered a t-shirt with a silk screen image. It came in blurry, some words were missing, and it had paint splattered on top. Sent pictures to gear launch 3 times and they do NOT give good customer service. Then ordered another t-shirt and sweatshirt not realizing it was still gear launch. The images/silkscreen for both are totally out of focus. I cannot wear any of these items cause they're so awful looking and totally unprofessional.
Response from GearLaunchJul 20, 2022
Hello Douglas, Thank you very much for your feedback and we’re sorry for the issue with your orders. We see that you’re already in contact with our Customer Service team and you’ve provided pictures of the items, however we were unable to review what you mentioned in your complaint because the images are too small. Please help us send our team the images they requested and we will be glad to review them. We hope to hear from you soon. Best,
