Keith V.
Ordered a t-shirt and received an empty…
Ordered a t-shirt and received an empty cardboard envelope. UPDATE: I received the replacement shirt with no problems, Debated a 3 star or 4 star and decided that I will go with a 4 star because they made it right.
Response from GearLaunchApr 8, 2026
Dear Keith, We're happy to hear you received your order. Thanks for updating your feedback! Best, GearLaunch ***** Hello Keith, We’re very sorry about this; receiving an empty package is definitely not the experience we want for our customers. We’re glad our Customer Service team was able to arrange a replacement for you promptly. If everything arrives as expected, we’d really appreciate it if you’d consider updating your review to reflect the resolution. Please don’t hesitate to reach out if you need anything else. We’re here to help! Best, GearLaunch




