Gear Elevation Reviews | Read Customer Reviews of gearelevation.com

Gear Elevation Reviews | Read Customer Reviews of gearelevation.com

Gear Elevation reviews

385 approved reviews, newest moderated first

Rob
Aug 9, 2023
I ordered a dancing/singing cactus as a…
I ordered a dancing/singing cactus as a gift,in advance of a friends birthday. When we finally opened it, it didn't work. We tried 3 different sets of batteries and nothing. Very disappointed, and it was now past and replacement/exchange/refund time. Total waste of money. Buyer BEWARE!!!!
Response from Gear ElevationOct 17, 2023
Hi Robert! Thank you for bringing this to our attention. We’re sorry you had a bad experience. We would like the opportunity to investigate your feedback further. Please feel free to send us an email at [email protected] or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.
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Kevin S.
Aug 2, 2023
NEVER AGAIN
You automatically signed me up for some type of fee without my authorization. Taking 19.99 out of my PayPal account every month. This is totally unacceptable. PayPal will not reimburse me so if this is not resolved, my lawyer will be contacting you. DO NOT BUY ANYTHING FROM THIS BUNCH!!
Response from Gear ElevationOct 17, 2023
Hi Kevin! Thank you for your feedback. We sincerely apologize for the inconvenience caused. This is to confirm that your membership has been cancelled on August 3rd. If you’re open to discussing this further, please feel free to send us an email at [email protected] or call our team at 888 353-8373.
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Derrick M.
Jul 29, 2023
Terrible
Terrible! Ordered these nice looking sunglasses hoping they would be here in time for vacation. Vacation has come and gone and they still haven't even shipped anything yet. Horrible service. Now I'm wondering if a product is ever going to come or if this is just a total scam site.
Response from Gear ElevationOct 17, 2023
Hi Derrick! Thank you for bringing this to our attention and we apologize for the late response. Upon checking on the tracking information of your order, I can confirm that it was already marked as delivered to your location on August 5th. If you did not receive this order, please reach out to our customer support team at 888 353-8373 or send us an email at [email protected] so we can rectify this issue quickly.
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elenka
Jul 28, 2023
Thank you!
I appreciate the great buy from your site, and the concern for getting it right! Thank you
Response from Gear ElevationOct 27, 2023
Hi Elenka! Thank you so much for the positive rating. We're happy that you're happy. Have a great day and stay safe!
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AMS
Jul 25, 2023
Sun-par
Product arrived beat up and looked used. The packaging was torn, did not keep content secure.
Response from Gear ElevationOct 17, 2023
Hi April! Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. This is to confirm that a full refund has been processed on your order on August 10th. Also, we will use the feedback to make us better and to ensure this doesn’t happen again. If you have further questions or concerns, please reach out to us at [email protected] or call us at 888-353-8373.
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Jerry V.
May 25, 2023
Bought their Ion Detox Foot Bath
Bought their Ion Detox Foot Bath, tried it once with my feet in it, then again with distilled water and no feet. Results of both tries were identical. Water turned brown from the metal electrode, not from any "toxins" exiting my body from my feet. They then spewed additional BS trying to say it was working, that the color change was normal even without my feet in the bath! It took over 2 months to come from China (even though their advertisement said it ships from US) then they offered to refund if I ship it back to an address in Phoenix. Well, I live in Phoenix and I DROVE to the address, only to find out IT DOESN'T EXIST! After more than four months and a lot of paperwork, I finally got my money from my credit card company. STAY AWAY FROM THIS SCAM COMPANY AND PRODUCT! They will probably reply to this review asking to resolve my issue, yet they ignored lots of email from me.
Response from Gear ElevationOct 17, 2023
Hi Gerard! We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you have further questions or concerns, please reach out to us at [email protected] or call us at 888-353-8373.
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Kristina
Mar 4, 2023
Big time SCAMMERS
Big time SCAMMERS. Stay away from this company. I ordered a cleaning product. Received a massively overpriced jar of bees wax. And then found out that they were billing my PayPal account for a VIP membership. This is an automatically checked box in their terms and conditions section. I contacted them and was told they will not refund the $20 VIP con game charge. Bad products and a scammer deal to boot.
Response from Gear ElevationOct 17, 2023
Hi Kristina! Thank you for your feedback. We sincerely apologize for the inconvenience caused. This is to confirm that your membership has been cancelled on March 4th. If you’re open to discussing this further, please feel free to send us an email at [email protected] or call our team at 888 353-8373.
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Patty Holland Q.
Jun 13, 2022
If I could give less than one star I…
If I could give less than one star I would. This company is so devious! They charge for the "gold package" on any items that you buy other than the tub and machine. This company is a con... do not trust them! Buyer Beware!!
Response from Gear ElevationOct 17, 2023
Hi Patty! Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please feel free to send us an email at [email protected] or call our team at 888 353-8373. We’ll work with you to resolve any issues as quickly as possible.
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