gauchorestaurants.comReviews of gauchorestaurants.com

Had a very disappointing Christmas Day lunch at the Covent Garden branch. Place didn’t have a very Christmassy feel and there were no crackers for example. The worst bit was the food. Luke warm food at best but mostly cold. Served with potatoes and Brussel sprouts which were raw and inedible. The feeling was they were a steak restaurant and overwhelmed with a Christmas menu and most people choosing turkey. My advice is to try elsewhere.

Had a works Christmas dinner in Gaucho, staff were great, food was amazing, great service from all staff.

Good food, good service, staff are really good

Got terrible food poisoning. Was really unwell for several days. Gaucho carried out an investigation and concluded that because I didn't go to the doctor that it couldn't have been caused by them.

The staff at the entrance were really friendly but the waitress was so rude. The food was excellent but because of attitude of waitress it ruined the day for me and my partner.

Very disappointing experience – would not recommend We booked our Christmas party for a group of 31 people and were extremely disappointed with both the service and the management's response. Service on the night was painfully slow – there was only one server for our entire party, meaning some guests finished their drinks before others had even received theirs. The main courses were poorly timed too, with steaks arriving first, and potatoes and vegetables not served until around 30 minutes later, by which point the meal was cold and unappetising. Dessert took so long that many of us left without being served at all. We raised our concerns with several members of management and were assured the issue would be looked into and that someone would get back to us. Despite following up multiple times over the past five months, we’ve received no response or resolution. If you value good food, efficient service and responsive management, I would strongly recommend choosing a different venue. A very disappointing experience from start to finish.

Just WOW!!🤩 We‘ve been the First time at Gaucho in the Sloane Avenue and Diego made our visit unforgettable. It really was an experience, we Never forget. I asked Diego if he is the owner of the Restaurant, he is not. But we felt his love to his Job and that makes it Special! Compliments! All the best.

Awful experience!! Went here on Valentine’s Day with my boyfriend and we were crammed like sardines in the Richmond branch. The waiters tried to bring our mains over when we just received our starters, meaning the mains were cold once arrived. For what you charge, you should not be serving cold fatty steaks. Really disappointed and hope to hear from Guacho about this soon.