Gate 1 TravelReviews of gate1travel.com

My husband and I went on a Seine River cruise in April 2025 with a 2-day Paris extension. I couldn't have been more happy with our experience. Even with the challenges of touring during the Easter holiday, the staff, especially Nad and Kristina, went out of their way to make sure our needs were taken care of. We will definitely tour with Gate 1 again.

I did a Gate 1 week-long tour to Slovenia and had a nice time. Our guide Marina was knowledgable, funny, and super smart. The hotel was nice and centrally located, our daily tours were always a lot of fun and even though our group had around 31 people, it didn't feel crowded. Everyone we spoke with on our tour had already been on 4, 10, or even 60 prior Gate 1 trips. That tells you all you need to know.

Traveled with them eight times to date. Great value for the price. Best parts of a Gate 1 trip are: great hotel locations, great tour managers, included meals, clean buses, well planned itineraries. Bad parts: other travelers with unfulfillable demands, travelers who do not read the Terms & Conditions and travelers who expect a champagne trip on a beer budget.

I have an upcoming trip scheduled with a friend to Italy and have spent weeks trying to update our seats. I understand there is a cost. First I was told the upgrade would be $3000-$4000 EACH. I told them I would get back to them. My original flight was to return by 6:59pm - it has now been changed to 11:59pm with a 6+ hour layover. I tried to change the flight with the airline who directed me to gate1. I was told to change the flight I had to cancel the trip and start over. I then contacted the airline to simply upgrade the seats. My travel companion could be upgraded but I could not due to the manner in which Gate1 "coded" my ticked. The airline stated I needed to contact Gate1 and have them recode. I reached out to Gate 1 NUMEROUS times and and they refuse to recode my ticket even after I told them what the airline said. I have reached out again but get no response. The trip is still planned but it would be nice if Gate 1 was a bit more responsive. My first adventure with Gate 1 was fine, Ireland, but this time the customer service is simply subpar

I thought Gate 1 was a good company, but it’s not. Everything is substandard! On a recent tour with them there was a safety issue and they couldn’t care less.

We used gate 1 for the first time for our travels to Greece. We were very impressed with the ease of travel. We were picked up from the airport and met our guide Angela/Άντζελα. She was fantastic! Very knowledgeable and she went above and beyond to make the trip memorable. By far the best guide I've had on an international trip. Gate 1 handled all travel from city to city and we didn't have to worry about booking hotels or carrying luggage everywhere. Would definitely book another trip.

I booked a connecting flight with China Southern with gate 1. It was an 16 hours flight. Had really good experience with Gate 1. Is always seems scary to book when the reviews are bad, but this is mostly because of causes Gate 1 can't helped. So I decided to write a review. I had a good experience, so I booked my flight back home with Gate 1 as well. I already got my tickets within a few hours.

My experiences have been varied. Mostly great. One tour the guide was very knowledgeable but snarky, witchy disposition. Most recently, absolutely HORRID hotel!! Why idk. There were so many others in the area. My first trip with Gate1 was stellar. The recent trip was good but that old, smelly hotel has left me feeling uneasy.