Gate 1 TravelReviews of gate1travel.com

Wow. I traveled once before and had a great experience in Asia. W this company.. called this Saturday west coast time USA 1212 sat afternoon. Was told no dates for Egypt in fall 26. Asked for info on iTinerys on 10 plus days. To Egypt. 4 of us. And early dates that they do have .. Got a what felt like bind stares in to the dark from rep ?? Asked again for itinerary’s in time they did have?? Again. Very little help. When a customer who’s planing on spending 10 to 15 thousand dollars seeks assurance of competence and guidance in the offerings. It’s best to have knowledgeable. Folks on the other end of the line. This rep appeared to be the stunned deer in headlights standing in the road. Frozen. So much for gate one travel. Il pass

Ik had al paar keer geprobeerd een reis te boeken naar Azië. Telkens na het invullen van mijn gegevens en bij betalen krijg ik een melding de prijs in tussen tijd € 150 á € 200 was omhoog gegaan. Puur misleiden en leugenaar. Boek je reis nooit bij deze maatschappij.

We recently went on a Gate 1 Riverboat cruise on the Danube River on the Monarch Queen....12 days ...Prague, Pilsen, Passau, Melk Abbey, Vienna, Bratislava and Budapest. We upgraded our room to a stateroom...the staff was wonderful! The weather was pretty warm for Europe in June...almost 100 degrees each day..but the guides were great and did the best they could to keep up cool! This was our 7th trip with Gate 1 and always a fantastic time!!!

Just got back from a Norway tour. The tour manager was rude, nasty and offensive. The tour itself was very poorly planned. It was billed as an 8 day tour--in reality it was 5 and most of the time was spent on a bus. Hotels were not great--one was awful--room like a cell and dirty. My first and last time with Gate 1 travel.

I have taken many big trips with Gate 1, I e. Japan, Africa, etc., however, I planned to do the trip for Thailand, Cambodia & Vietnam in January 2026, but now there's fighting at the border between Thailand and Cambodia, also there is a level 4- DO NOT TRAVEL by the Embassy. Gate1 refuses to give me my $600 deposit back because they said they have not cancelled this trip yet and is monitoring the situation. My thrill is no longer interested in being over there. Gate 1 will not even give a credit, with all my years of traveling with them. How unfortunate. UPDATE: I contact Gate 1 again, as they stated, yet they said the same nonsense. There was no reason to ask me to contact them, just to repeat same sentence. $600 deposit is not a lot of money for some, but it is to me and shame on Gate 1 for not honoring the refund.

I booked the 16 days Egypt with Jordan tour. On the highlights page it said that Jordan visa is included. I booked my own flights so I called the agent to confirm visa situation. He told me that it is not, since I booked my own flight and airport transfer. He spoke to his manager and assured me this will be remedied by Gate1. After some back and forth emails and review left on this forum, a representative reached to me within hours, and let me know that I will be reimbursed for this due to the misunderstanding. Also, Gate1 will edit the highlights page to avoid future confusions. I changed my review accordingly to reflect this. I’ve had positive experiences with Gate 1 for 10 years. The quality of the packages offered and customer support deserve recognition

Ik wil me geld terug oplichters!!! Gister 800 betaald en slap excuus dat condor de reservering niet konden doorzetten !! Ikke bellen met condor...blijkt lulkoek te wezen!!! Ik ga aangifte doen en eis 10.000 euro schadevergoeding want deze reis was voor een condoleance!!! En nu kunnen we er niet heen omdat ons spaargeld erin zit!!!

This was my fourth trip with Gate1, and I was very disappointed with how they handled my reservation this trip. My family’s reservation was linked to mine, as I always do when traveling. They made no effort to book our rooms next to or even close to one another this trip. This was very upsetting. We were often in rooms on different floors, towers, or buildings. Something has changed with Gate1, and I'm very disappointed they had so little regard for our accommodations. I don't think I can trust them again with my family’s vacations.