J G.
Absolutely Shameful and Borderline Scam Behavior
I rarely leave reviews, but I am so outraged by this experience that I feel it is my responsibility to warn others before they get ripped off by this unscrupulous, greedy company. I ordered a 12 month supply as a thoughtful and carefully planned purchase for my parents abroad. They live in another country where this exact product is hard to find, and I wanted to make sure they would be stocked for the entire year without having to worry about supply issues. I expected to receive fresh bottles with long expiration dates appropriate for a year‑long supply. What arrived at my doorstep was nothing short of outrageous. Instead of fresh stock, the company sent me multiple bottles all expiring in just three months. I immediately contacted the supplier, thinking this had to be some sort of innocent mistake. Surely, a reputable business would understand that sending out nearly expired products in bulk is unacceptable. I expected an apology, an offer to exchange for properly dated stock, or at the very least some kind of resolution. Instead, I was met with cold indifference and an outright refusal to do anything. Their customer service brushed me off with generic, robotic responses, basically telling me that the expiration dates are “within acceptable limits” and that there would be no exchange, no refund, no credit, nothing. They did not care that I had bought these supplements in good faith, for my parents overseas, who would not even be able to consume them all before they expired. The level of greed and disregard for customers here is astounding. They are happy to take your money, ship you near‑expired goods, and then hide behind a wall of fine print and canned responses. A company that truly values its customers would never treat people like this—especially when the purchase was intended for loved ones depending on quality and reliability. They clearly prioritize dumping old stock over delivering genuine value. They clearly do not care about the customer experience, nor do they care about the health and well‑being of the people consuming their products. A company that operates like this deserves to be called out loudly and repeatedly. I will never order from them again, and I strongly urge you to take your business elsewhere—somewhere that respects its customers enough to provide fresh products, honest service, and at the very least a shred of integrity.