Gardener's Supply CompanyReviews of gardeners.com

I ordered an item that said it would ship in 5-10 business days. After several weeks, I inquired about the item and was told that it said 6 weeks when I bought it and I had to wait. I showed the customer service agent that was incorrect with screen shots, and then I was told it would take 5-10 business days to ship, and it still didn't. Then I asked to cancel it and was told that it arrived but they were unsure why it wasn’t shipped. I asked for a discount code for this frustrating experience and I didn’t even get a response back yes or no. If the answer was no, that is fine, but I felt I had the right to ask. But not even answering makes me feel very undervalued as a customer. I don’t know if I will be a customer in the future after this, which is a shame because until now, I really liked shopping from this company.

Just called in to check and see when my order will ship. the sales rep was very nice and found my order and when it will be shipped. Very good service.

As always, a great shopping experience.

I expected the shelving to shipped out with out a delay. Want to display my plants right away. All other shipments where not delayed

Got here with no problem. Absolutely LOVE the product!

I just ordered my second bottle tree! It is easy and delivery was timely. What a nice addition to my yard. Friends have me the bottles. Joy is just a look out the window.😊

I bought the boot trays and rubber grids to use as humidity trays for my orchids and air plants. These are very well made and will last a lifetime. I only needed one and it fits perfectly on my shelf. The rubber grids came in sets of two so I bought two trays and will use one for boots this winter but I can think of many uses for these trays. Mixing potting soil, holding seedlings, collecting vegetables. These trays are going to come in very handy.

The item was exactly what I expected. Good quality and speedy delivery.