Gardener's Supply CompanyReviews of gardeners.com

A little disappointed. After shopping I was told I had a $10.00 reward but didn't know how to apply it to my order. Can you gelp me?

re: website It would be great if there was some way to compare different products (raised beds) relative to size, depth, price. I found my self going back and forth to decide from several products. But it is good that you have so many options. I have purchased often from Garden Supply over the years and I am fairly confident in the quality of products. I hope I do not have to return anything... ref. other reviews.

UPDATE - I was finally able to talk to someone at Gardners Supply, a very nice lady, she agreed with me and said they had other complaints about this product, and they refunded my money. Good company!! I used to love this company, and normally would give them 5 stars. Not this time! I ordered a set of "curved garden stakes" (through Amazon) last year, and they are great, sturdy and easy to use. You can see on their website, look at the real picture (not the drawing) - they look sturdy and "beefy". So this year, on Amazon, I clicked on "buy again" and expected to get the same thing. Wrong! They are so wobbly and bendy, and only about half the diameter of the ones I got last time. My problem, apparently, was I ordered them in April, too early for my area - because I couldn't start gardening here until end of May, so I didn't use them until after the return guarantee was past. So I now I'm going around and around with Amazon and Gardener's Supply, to try to get a refund. Amazon says go through the company, but the company says go through Amazon. Very disappointed. I spent $42 and can't use them.

To add context to other reviews...it's been a while since I ordered from them. I placed a large order for netting & stakes on 2/29/24. Been attempting to get a shipping update. Emailed. No reply. I was able to reach a rep by phone this am (18 minutes hold time). Megan updated me that they are now shipping orders placed 2/27, 28. Advised that my order should ship by end of next week. Will update this review as it unfolds.

I was looking for apple trees and they seemed a bit understaffed so I left and came back over the weekend. And was very impressed by their knowledgeable staff

Products are good but shipping rates are high. Many companies don’t charge at all for shipping.

It was extremely easy to use your website to order my item. I would have given you a 5 star rating if it was delivered when told because it was on back order. I wasn't going to use them until next year so it didn't really matter if it was late.

My purchase was backordered. This has happened before when ordering a product that I intended as a gift. I should have read the acknowledgement of my order more closely, rather than assume that all was set and the package would be right along. My order has now been received and will be given for Christmas.