Seavey
I ordered a rubber ground cover mat
I ordered a rubber ground cover mat. They indicated it was on back order and gave me an anticipated shipping date. It arrived as scheduled.

Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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821 approved reviews, newest moderated first
Seavey
I ordered a rubber ground cover mat. They indicated it was on back order and gave me an anticipated shipping date. It arrived as scheduled.
Selena
Great products, great company! I have ordered several times from Gardener's Supply Company, and each time the products have arrived as described in a timely fashion. The window box liners are among the sturdiest I have seen, and really do seem to keep my plants happier for longer.
Lauryl
I never received this order! What happened?
Nancy
Although the two packets of seeds and single small bulb of garlic did finally arrive the shipping situation was abysmal. UPS does not come out to my neighborhood much. Small single packages are brought to my post office not my house. Did you know that when you shipped it UPS? I live 3 miles from my own mailbox and it takes me 30 minutes to drive to my own post office. The box used for shipping was far too large for the 3 items. It would have been fine in a good old USPS padded envelope. Shipping USPS would also have saved me from having to drive to my own post office during a pandemic. I am not at all angry and hope an honest response will be appreciated. NLK
Tony
I was better off going to home depot....
Jacquie
I ordered trellises in may and they were back ordered. I called the company,I learned they came from India. Gardeners Supply has been very transparent about the problem and I appreciate that, their service people on the phone are very kind and informed. There may have been hick ups in my order but I like working with this company. The Virus in our country make things difficult for companies.
Jody
Arrived as advertised. All of my purchases through this company have been excellent. I will keep coming back
Diane
Keeping muddy paws off my wood floors. I will be ordering another one.