Ross R.
Great customer service
Great customer service, friendly and easy to get problems solved, would recommend 😊
Gameservers is listed under Gaming.
Gameservers (gameservers.com) has 175 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing175 approved reviews, newest moderated first
Ross R.
Great customer service, friendly and easy to get problems solved, would recommend 😊
Moon
I purchased a 3 month subscription from these guys. First they never mentioned that the RAM is allocated based on slots you purchase, so when I started having crash issues, I opened a ticket and they asked me to upgrade the plan from 50 to 100 because I am using RAM at capacity. The server worked perfect for first week with the same plugins loaded. When I refused and asked for a refund, they said that I am out of 5 days window so no refunds. They have set the subscription to cancel after the term ends and I started having even more crashes during the day. If they had mentioned the RAM allocation per slot while purchase, i would probably have bought the 100 slot deal, but not like this. Not like when you are trying to extort me for money out of my pockets with your scam. You are never going to get a single penny out of my pockets again. DO NOT rely upon their services and I would avoid them if I was you. One star is only for the quick replies they get going on support tickets.
Joshua S.
They will continue to charge you and take hundreds of dollars or force NSF fees even after you delete your account, call customer service and email them to end your service they will force you to keep their services and bill you still. I am working with my bank PayPal and the police on this company.
Loker
I screwed some things up and the customer service reacted very quickly and helped me very well.
Kobi
Dated user interface, but solid customer service. If you're looking for a team of skilled people to help you run a server, this is the team that you're looking for. They helped me identify problems easily and provided prompt resolutions. Their rates were very affordable for small Starbound / Terraria servers that I rented. So, I highly recommend that you try them out, and if it wasn't what you were looking for let them know and they will figure something out.
Michael
The customer service at Gameservers is outstanding. I was helped with my issues and questions in a highly professional way and issues were immediately addressed. I am not a highly technical person and was treated with patience and courtesy. I could not say enough about how great they are. I highly recommend them for all of your gaming needs.
Michael L.
Lets put it this way, they are the worse company ever, when ever things goes bad such as DDoS attacks or problems occurs they will not respond for months Hell they will even suspend ya account
Carl
I have tried to get my service canceled 2 times now even changed credit card numbers and he just keeps on billing me!! They stopped his payments but that only last so long and YEP THEY ARE BACK!! DO NOT USE