Gameservers is listed under Gaming.
Gameservers (gameservers.com) has 175 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Nat1162
very poor and clearly after money, took clusters away from servers with an excuse then tried to charge to put it back in soon as you mentioned it they banned you then tried to charge $500 to unban you also was getting ddoss it was coming threw the port they use now no actual proof it was them but not great.
Curtis S.
Good luck getting any customer service. This is not the first time our support tickets have been ignored. We have been unable to play on our Valheim server since the update. We have asked them to upgrade the latest version. Not the first time this has happened. First time we three day response. This time going on a week? Are they dead? They suck. They used to be good. 10 years ago.
Eric J.
I was away from game hosting for a long time; I used to host with Gameservers.com and the ticket response was bad; now I tried to do this again and they are not just bad they are DREADFUL. I have a ticket that represents a problem with there server update process and the first ticket took nearly 7 hours for a response and then the SAME EXACT issue occurred and it has been 13 hours and no response. THEY ARE CRAP. The first response stated "There was a conflict with the update that required a re-sync of the files to be processed."and now I must be getting the same conflict again and they are doing nothing about it. I woulds think that tickets representing downed servers should take precedence... I get the distinct feeling they are ignoring me on purpose.
antonio
Die is a trash manuplitive server host
Tama
1 star not only due to the fact that most other Gaming services have a console interface built into there website to see real time logs. But Gameservers is the only company that i've ever used that has Removed my privilege to edit my FTP after i cancelled my subscription with months before it runs out. On top of that they broke my server with days between responses with no help at all. Dont waste your money with Gameservers Or shockbyte. (Do note that i have been using them off and on the last handful of years. But after this it will be the last)
Joseph A.
Broken server and no desire to help resolve: I contacted gameservers.com regarding a server instance that was having repeated issues and asked them to help notify the administrator. They refused to do so and were, frankly, pretty rude about the engagement
Andrew H.
paid for a sever and it said 2mins to 30 mins to set up. sent a request through to support no response 24h later not set up, we decided to use another service whilst “cheap” go spend ur money elsewhere
Ty
So I paid for a month-to-month subscription via Paypal on the 26th - on their website it falsely states servers will be installed within minutes, it has been 2 days and still haven't receieved any login details on the 7DTD server. Been waiting 2 days for some sort of communication regarding this issue from their amazing 5 star 24/7 around the clock support team - still nothing. I was recommended Gameserver but clearly they are all smoke & mirrors. If you've read this far, find yourself a better server provider - you'll thank me later for saving your frustrations and time to a company that doesn't even care about providing support.
