GameserversReviews of gameservers.com

So I paid for a month-to-month subscription via Paypal on the 26th - on their website it falsely states servers will be installed within minutes, it has been 2 days and still haven't receieved any login details on the 7DTD server. Been waiting 2 days for some sort of communication regarding this issue from their amazing 5 star 24/7 around the clock support team - still nothing. I was recommended Gameserver but clearly they are all smoke & mirrors. If you've read this far, find yourself a better server provider - you'll thank me later for saving your frustrations and time to a company that doesn't even care about providing support.

Great service and reliability of servers. The customer service is very responsive and helpful. Will definitely use their services in the future.

They have been awesome to work with when we had a server issue or needed to increase the players on the server. Sad that after a few years people move on in life and the servers weren't being. If we get back into things then most definitely we will use gameservers.

Gameservers has always been great to me. Even when I needed an emergency refund on a 12 month subscription they didn't even hesitate and had it done in 10-15 minutes. Highly recommend this website!

Purchased a Rust server because their website said support was 24/7 and the server would be available immediately. I messaged after 15 minutes, because it was not available. No response. I waited 2 hours and messaged again. Still no response. Same thing at 4 hours, and finally after 6 hours of no contact whatsoever, I started looking for the refund options. There is no readily available documentation that describes how to get a refund AND your "month to month" is AUTOMATICALLY RENEWED with no option to "opt out". When I called my bank, the person I spoke to was familiar with this and told me they may have to issue a new credit card after reversing the charges. Afterwards, a technician from Gameservers did contact me, made an excuse about not getting back to me, and said he'd refund my purchase. Oddly enough - my payment posted 2 hours AFTER he said that. Really greasy experience. Would not recommend. Oh, I also kept screenshots/logs to show to Trustpilot next year, when these guys will flag this as a false review, counting on me being to busy with life to respond to Trustpilots request for proof of this nonsense. I'd encourage other folks to do the same.

Atrocious. Ordered a Rust server, received a complete dud setup that did not work from minute one. Not available on the master list to even connect to, unable to connect via rcon, server doesn't even generate the map no matter how many configurations or re-installs are attempted. Tried everything relentlessly for approaching 12 hours and I am well used to dealing with Rust servers and the necessary commands after 8 years of experience. Web site advertises 24/7 fast support yet has not responded at all. It also advertises a refund if not satisfied but I am severely doubtful that this will happen given that they do not even respond to their server being broken upon purchase.

It's alright BUT... Please be aware if you switch games on the server it may cost more. That's fine. The problem is that if you would like to switch back to the cheaper game all extra money they will pocket. It canot be applied to future subscriptions and no refunds available. It just disappears. I felt scammed.

The best experience I have had with a server host. With a huge emphasis on support and technical ability