GamerModz Reviews | Read Customer Reviews of gamermodz.com

GamerModz Reviews | Read Customer Reviews of gamermodz.com

GamerModz reviews

749 approved reviews, newest moderated first

Gonzalo N.
Dec 24, 2013
NOT HAPPY!!!!
PLACE A ORDER ON DEC. 2 2012 AND CALL TWO DIFFERENT TIME. AND I WAS TOLD THAT IT HAS SHIP THAT I SHOULD GET THEM BY 12-20-2013 OR 12-21-2013 TODAY 12-24-2013 AND NOTHING SPEND 110.00 DOLLARS ( BY THE WAY IT WAS 50% OFF ?) THAT I THING I COULD SPEND SOME OTHER PLACE AND IT BE IN MY HANDS BY NOW. i GUEST MY SON WILL GET HE'S PRESENT AFTER CHRISTMAS THANK YOU GAMER MODZ ORDER # 900016475
Response from GamerModzJan 20, 2014
Hey Gonzalo, We experienced a lot more orders than expected this holiday season and are a small business that hand assembles each controller, we are truly sorry for the unexpected delay. Looks like your order was shipped and received, hope you are enjoying the controller. Please email me at [email protected] so I can personally make this issue right. Thanks and again apologies for any inconvenience.
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Chad
Dec 24, 2013
They state that they have changed owners still same problem as before
Product was orderd on 12/6 and I was assured the item would be sent on 12/16. As of 12/23 item still not shipped. Credit card charged $167.00 Thia is a scam. Do not order from these people
Response from GamerModzDec 24, 2013
Hi Chad, We are not a scam, just very busy with holiday orders!! If you would like to cancel your order you may. Just call customer service and they will take care of you. If your order was placed 12/6 it is definitely lined up ready to build or your controller is being tested!
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Richard
Dec 24, 2013
Dont like to talking to blender need more receptionist also have a scence of urgency when it comes to delivering merchandise.
Had a somewhat bad experience overall customer service was excellent took forever to get ahold of them though, but as far as getting merchandise shipped on time was not to cool. True it takes time to build, my wait was nearly month an guess what still waiting lol:(
Response from GamerModzJan 20, 2014
Hey Richard, We experienced a lot more orders than expected this holiday season and are a small business that hand assembles each controller, we are truly sorry for the unexpected delay. Looks like your order was shipped and received, hope you are enjoying the controller. Please email me at [email protected] so I can personally make this issue right. Thanks and again apologies for any inconvenience.
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Customer
Dec 23, 2013
Not worth $150.
False advertisement. Would not recommend. Play legit. This controller does not make an impacting difference. Quick scope mode is broken.
Response from GamerModzDec 24, 2013
Hello, If quick scope mode is not working please call us so we can repair or replace your controller for you! We test all our controllers but if something's not working right we are happy to fix it! Please call the office at 866-205-5268 (closed christmas day) so we can help you out.
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Tony B.
Dec 23, 2013
the picture looks nothing like what I got and I want to return it and get a refund
This sucks and I appreciate the time but I'm very upset about this controller
Response from GamerModzDec 24, 2013
Hi Tony, Thank you for your order and I'm sorry your not happy with the product. If you purchased a PS4 or Xbox One we have renders up on our website until we can replace them all with actual images. If you're not happy you can return your controller, please call the office at 866-205-5268 (closed christmas day) for a return label and we will refund you.
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Lisa H.
Dec 23, 2013
I ordered a controller for my son as a Christmas gift on 12/1/13 and it still hasn't arrived yet as of 12/23/13
I am very frustrated b/c I ordered this custom controller on 12/1/13 and it still hasn't arrived yet. According to the tracking email, it was shipped on 12/16/13, then as of 12/20/13 it was in Tampa, Florida and as of 12/23/13 today it's in Orlando!!! I live in WV. I am going to be very disappointed if it doesn't arrive for Christmas.
Response from GamerModzDec 24, 2013
Hi Lisa! I've been checking your tracking info on USPS site as well. It looks like it took a few days for them to actually scan your box and get things going from when we packed it up and the post man picked it up on the 16th! Concerns me that they haven't updated any info since yesterday in Orlando but I've got my fingers crossed for you that it is on its way! I hope it makes it in time and that your son loves it!
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Sharon M.
Dec 22, 2013
Waiting till Monday to reach GamerModz to discuss quality concerns. Hope to resolve well.
Don't mind spending $161 for a super cool looking controller as my son's only Christmas present. Just received and opened yesterday and immediately some issues were present with quality. Waiting till Monday to speak with GamerModz and although we didn't purchase insurance, we did expect a top quality product. Hopefully they can help us understand and or correct the issues. My son is an expert gamer and knows modded controllers and we've taken it to another home for a second experience and system to compare. Hopefully we get the info and resolution needed to be as happy as we hoped to be upon purchasing. The real review of GamerModz will be how it goes from here. A little nervous but it may be a simple fix or some information needed. I hope we only have praises for GamerModz after speaking with them tomorrow when they are open.
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Amanda N.
Dec 22, 2013
The controller works fine and the shipping was relatively fast.
When I got my controller I noticed that one of the buttons (select) on the controller was halfway colored. I bought blue buttons to replace the default black controller buttons. Half of the select button is blue the other half is clear, making it look uneven. I am a little upset about it, since this is a cosmetic issue that you can clearly see, not sure how the creators of the controller could have missed this. Other than this blemish as far as for cosmetic reasons, the product was exactly what I ordered.
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