Ashley
Shipping
Honestly the shipping took forever and it was too much like I understand that it takes time to create the item but if u put a certain “estimated shipping date” then that’s when people expects the item to ship.
GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.
GamerModz (gamermodz.com) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 121 reviews with 4 stars · Clear filters
Ashley
Honestly the shipping took forever and it was too much like I understand that it takes time to create the item but if u put a certain “estimated shipping date” then that’s when people expects the item to ship.
Lauren W.
I purchased a custom Xbox One controller, pre built. Shopping Experience: the customiser is easy to use and has a great variety. Customer Service: I am told that my order was late due to a personnel overhaul in management. While I had to initiate contact to hear of progress on my order, GamerModz's response was fast, courteous, and informative. Product: Looks great, precisely to order, lightweight, everything works well.
Customer
No problem good contoller
Tessa O.
I originally ordered a product, and was disturbed with their old management on how they handled the situation. I was recently contacted by their NEW management, and because of them, am adjusting this to 4. They were very professional, even when I had some not so nice things to say. They shipped the correct items for free, due to the trouble before, and I received them a couple days later, everything is correct and great. Thank you to new management! You truly did provide great customer service, after a long uphill battle, and I appreciate that. I will rectify the reviews I had given old management, and wish you the best. 4/2/2018
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
Ked M.
my bf loves his remote but i had paid for something to be written on it and its barely visible we dont even see it. if more effort would be put into this the writting would of come out better. besides that the remote controller is beautiful
Ronnie J.
Some of my modes don't work
Response from GamerModzJun 14, 2017
Ronnie, thank you for taking the time to leave a review. All modes DO work so it sounds like you just need assistance. Getting assistance is as easy as calling customer service at 1-866-205-5268. They can answer your questions and assist you with your controller!
Collin C.
Remote was great, everything works as described. Only problem was the bottom d pad was broken but still slightly functioning.
Jason O.
Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy to find instructions for clarification of which mod was pre loaded on the order. The first controller I bought had one "on/off" button used to activate the mods. The newer system zeros out each time you turn off the system making you have to turn on all mods, then navigate through all settings again.