GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.
GamerModz (gamermodz.com) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
gamermodz.com
Website
gamermodz.com
Category
Gaming
Location
Tampa, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: February 2019.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Do not respond to my emails the controller was supposed to be shipped on the 29 of April and they don't answer your calls never buying from hear again
CK
Connor K.
There were no issues with the product…
There were no issues with the product at all but the delays, horrible contact, and poor information through the process and extending my order from a 3 day process to a month and a half was a very poor experience
HJ
Hunter J.
Highly Unsatisfied
Ordered my controller January 5th and I got it several months later just two days ago on April 5th and the SPS-X1 mod does not even work that I paid extra for, normal controller pretty besides my custom design, very unsatisfied I only like that I was able to customize the controller to my liking, company does not even contact you back when you have issues with things, highly dislike all customer service about this company, not a good review from me
LK
Logan K.
Dont know what to say
I Purchased a controller on my birthday as a gift to me, last august 7st ( 2017 ) I had initially chosen a custom controller, then when i found out how long it would take to actually ship I changed it to a quick ship option.
Well the controller didnt ship quickly, my order was misplaced, and after many phone calls ( which finally ended up with the rep going onto the floor and taking my controller and putting it on someones desk... it shipped after a few weeks )
The color i had chosen was the venom green or whatever it was called, and right out of the box the controller had an issue: the buttons ( x y a b ) stuck. they stuck cause of the layer of paint on the shell, and on the buttons themselves. I had to remove the shell myself and scratch away the paint around where the buttons come through before i could use it.
THEN it worked amazing. the controller did what it was supposed to to, was easy to use and i LOVED the hell out of it. then destiny 2 launched and I didnt need the rapid fire and in the intrest in not putting wear and tear on my special controller i put it aside.
well call of duty ww2 dropped and i wanted to break out the rapid fire once again, except this time ( after sitting for 2 months ) the controller doesnt work properly. the left thumbstick is unresponsive , and when it does work i barely works.
I have EMAILED and CALLED, and waited over a month for a reply from gamermodz and I have recieved NOTHING from them. They recently updated their message to " all messages will be responded to in 24 hours" but that was last week and im still waiting for a reply...
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.
TB
Tyshawn B.
When I received my controller only 2 …
When I received my controller only 2 mods worked and that was auto aim and rapid fire.
Response from GamerModzJul 27, 2017
Thank you for taking the time to leave us a review.
It is impossible for "only 2 mods to work". Have you contacted customer service so they can assist you with using your mods?
CO
Corey
Misleading
Advertised 2 day shipping, did not mention it would take over a month to be ready to ship. It took more than 2 days to ship on top of that.
The reply to this is everything they have via a computer where people can input incorrect times and dates to cover it up. For me to even write a review and reply to one, should let you know I'm not inaccurate. I don't usually care, but for it to take over a month to recieve something you order online with "2 day priority shipping", it isn't worth the ridiculous price.
Dates are incorrect still, but that's fine. Whatever helps you sleep at night (:
Response from GamerModzMar 24, 2017
Thank you for taking the time to leave a review.
Your review however is drastically inaccurate and misleading in itself. Your order shipped within the 6 - 10 business days that we quote (which is roughly 2 weeks). Also, during checkout, under where you chose your shipping option, it states "This does NOT include standard processing times".
We are very up front with this information from the start. It is in the FAQ section, it's on product pages and even when you log in to check your order it provides you with the estimated ship date based on the 6 - 10 business day window that we quote. If there was an issue here, you could have immediately contacted customer service and they could have worked with you to get what you wanted, in the time frame you wanted it like changing your order to a quick ship option.
We quote 6 - 10 business days on ALL one-off, custom made designs, like yours. With over 150 trillion possible design combinations, they are one-off, custom built.
We would greatly appreciate it if you updated your review to be truthful and not misleading to past, present and future customers.
EDIT: To your reply, your order was placed Sunday, February 26th (not a business day), processed Monday February 27th (February has 28 days in it) and shipped March 13th. This is 10 business days, because business days are Monday - Friday. Even without "business days", "over a month" would mean it shipped on or after the 26th of March, which we can see it didn't. USPS attempted to deliver your order on the 17th but posted back "business closed" and therefor delivered on the 18th. Even that "delivery date" is no where near the now "over a month to receive" in your reply.
The "2 day shipping" is the USPS shipping transit time, as stated prior, just underneath your selection of your shipping method it reads exactly "*Please Note: Shipping Transit Times Does Not Include Our Standard Processing Time".
As to covering it up, how would we be able to manipulate your transaction date data or USPS's tracking information?
It seems as though regardless of the order date on your receipt, or the united states postal service tracking/delivery information, you will stick with this "took over a month to ship" false accusation.
Thank you for your time.
SK
Skylar
Expensive.
The controller is gorgeous. The juggernaut mod is semi functional, with the jump shot and boost shot mods randomly turning themselves on. My frustration is with paying $260 CDN, and being contacted by DHL that the import fee wasn't paid for. $260 for 1 ps4 controller and they can't take the $50 I paid for shipping and add that to cover the import fees? Customer service was not polite when questioned. Money hungry companies never cease to leave a bad taste in your mouth.
CU
Customer
Took a month to receive my controller.
Production speed is very slow, when my controller came I basically forgot about it because it took so long to deliver.
