GamerModzReviews of gamermodz.com

This company doesn't tell you ahead of time that it takes at least 6-10 days to even put the product together before it ships. I paid extra 2 weeks before Christmas and it never arrived. Now it's 2 weeks after Christmas and still nothing (not even a note from this company updating me of the status). I'm starting to think that they're a scam.

Can't review the controller ordered as it's been 3 weeks and still nothing except a credit card bill.

I do understand holiday orders on-line are a risk..but id sites like Amazon can get orders out within 4 days of Xmas then I do not understand why an order placed on 12/14 is not being shipped until 23 days later..I understand this was a custom order but they did say 7-10 business days...this was a gift for somebody visiting me ferom out of the country and now I will have to ship it to them which will cost me at leasr $3 with insurance..I feel this company should credit back my credit card this amount for my inconvenience

I requested my refund when it was discovered I did not get what I thought I was ordering. I was under the impression that I was ordering a new custom designed controller, not sending in a unit to be upgraded with custom items. Apparently, I misunderstood the requirements or options when ordering a custom controller for my son's Xbox. But never-the-less, when a person requests a refund you should process it within a reasonable time frame and it is now outside that reasonable time period.

Smooth transaction with no problems

Well I would love to tell you about my order but I have not received it yet I sent a message twice the second time I have not got a response back.

Everything was great except for one thing. The screw holes on the inside of the controller shell's face were too small to accommodate the screws from a new controller. I had to bore out the holes just slightly. Other than that it works and looks great!

Dear friend, Although I have yet to receive your gift it is much anticipated. Almost feels like waiting to see if that one night stand is going to sprout something on my privates. I requested your product knowing that the production time is long yet it will be well past the projected time if/when I receive it. I personally don't believe in cheating and lack respect for your product although it was not purchased for myself. Instead, a young lad at the age of 14 is anxiously waiting. Much like an inmate craves the touch of a women, he has sent me a text every day to see if it has arrived. I sent GamerModz an email for an estimated time of shipment and they were vey professional with the response yet still vague. Sometime early next week is an odd answer to say the least. Dear Consumer I have left my previous comment posted and changed my rating to 5 stars from 2 stars to better explain my experience. Shortly after posting this, I was contacted by at least 3 fine representatives of GamerModz with pure professionalism! Its easy to knock a company when they don't satisfy the consumer because we are raised on an "Instant Gratification" capitalist society with fast food companies to blame. GamerModz swiftly muzzled my complaint with patience and perseverance. Not only did they upgrade my shipping method as promised, they also refunded my original shipping cost with no request needed. Companies, like people, will stumble on their journey and I hold the upmost respect for those who can admit their faults while going the distance to fix the mistake. Hats off to Amy Bird and associates at GamerModz, may your careers be successful! Sincerely, One Satisfied Gentleman!