Logan K.
Dont know what to say
I Purchased a controller on my birthday as a gift to me, last august 7st ( 2017 ) I had initially chosen a custom controller, then when i found out how long it would take to actually ship I changed it to a quick ship option. Well the controller didnt ship quickly, my order was misplaced, and after many phone calls ( which finally ended up with the rep going onto the floor and taking my controller and putting it on someones desk... it shipped after a few weeks ) The color i had chosen was the venom green or whatever it was called, and right out of the box the controller had an issue: the buttons ( x y a b ) stuck. they stuck cause of the layer of paint on the shell, and on the buttons themselves. I had to remove the shell myself and scratch away the paint around where the buttons come through before i could use it. THEN it worked amazing. the controller did what it was supposed to to, was easy to use and i LOVED the hell out of it. then destiny 2 launched and I didnt need the rapid fire and in the intrest in not putting wear and tear on my special controller i put it aside. well call of duty ww2 dropped and i wanted to break out the rapid fire once again, except this time ( after sitting for 2 months ) the controller doesnt work properly. the left thumbstick is unresponsive , and when it does work i barely works. I have EMAILED and CALLED, and waited over a month for a reply from gamermodz and I have recieved NOTHING from them. They recently updated their message to " all messages will be responded to in 24 hours" but that was last week and im still waiting for a reply...
Response from GamerModzMar 23, 2018
Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at [email protected] or at 8656-205-5268. Thank you for your patience and understanding.

