Ashley
Shipping
Honestly the shipping took forever and it was too much like I understand that it takes time to create the item but if u put a certain “estimated shipping date” then that’s when people expects the item to ship.
GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.
GamerModz (gamermodz.com) has 749 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ashley
Honestly the shipping took forever and it was too much like I understand that it takes time to create the item but if u put a certain “estimated shipping date” then that’s when people expects the item to ship.
Randy Lee C.
The new people solved all issues and where great. I would now encourage all to do business with them
Lauren W.
I purchased a custom Xbox One controller, pre built. Shopping Experience: the customiser is easy to use and has a great variety. Customer Service: I am told that my order was late due to a personnel overhaul in management. While I had to initiate contact to hear of progress on my order, GamerModz's response was fast, courteous, and informative. Product: Looks great, precisely to order, lightweight, everything works well.
Terrell C.
Be patient. ....they is very nice... Customers service real generous.They controller work perfectly fine.. Just talk to them call Now!!!!!!. Trust me .Call or leave a voice message or email.
Customer
No problem good contoller
Kelsey P.
Very hard time getting in contact with someone super slow response order my controller on feb the 27 didn’t get it until April 2
Jakey
They falsely confirmed my total order without telling me that they no longer had one of my requested items in stock. On top of that they decided to charge me for it and just ship the order without it. Only when I complained, did they let me know that they no longer had the item. When I asked for a refund, they ripped me off for 50 cents on a $4.99 item (Chrome PS4 triggers), only refunding me $4.49. And if by any chance I wanted to return my order, their policy is to refuse to refund the almost $10 that I paid for 3-day shipping, which by the way is the ONLY shipping option AND it took 5 days to arrive from the date that it was shipped. Futhermore, the website says that processing generally takes 1-4 business days but my order was processing for 3 weeks. The only things I ordered were a d-pad, the XCTS buttons, thumbsticks, bumpers, and triggers for PS4 controller. Very poor experience with this company, and they offered no immediate apology for screwing up the order. UPDATE: I am updating my review to three stars because after further complaint, they decided to completely refund my order. Also, they did not rip me off for 50 cents on my original refund; this is because I had a discount coupon on my order and their system refunded me based on my discounted price. Either way, I will not be ordering from this company again.
RisenKing 2.
I ordered for a PS3 controller 2 months ago. After a very long wait, it finally arrived today but guess what... it was a ps4 controller. I am very disappointed right now...