Michael P.
Good product, hard to get a hold off.
I really liked my controller. After a couple of weeks the dpad stopped working correctly. I contacted them and they were quick to send our a prepaid label to send the controller. It took 3-4 days to get an update on what was going on. And even then they were vague answers. After 4 weeks they finally decided to send me a new controller because they couldn't fix the original issue. At this time I still haven't received my new controller and have no idea when it's going to arrive. All in all I would order again because the quality of product but it's extremely difficult to get an answer in a timely manner.

