Dissatisfied C.
Absolutely Terrible Quality Hats
Absolutely terrible quality hats. Was sent wrong size, hat is deformed, obvious repairs made to hat which look awful, and the wide brim was simply a fedora with different colored straw added which looks terrible. This is a $10 hat sold on the beach, not a $150 hat. Company claims high quality. YIKES! "This Panama Chemise (Gambler) is a top quality, casual and elegant hat. Each hat is individually blocked and trimmed to meet the highest quality standards" Right. Keep telling people this and eventually someone will believe it like me...the loco Americano. Contacted the company and they don't care at all. Photos sent to company. No effort to correct situation. DO NOT trust this company. It's a scam. I'm now in contact with Modesto Hats who seems to be legit. Buyer beware...don't be their next fool. And their contact phone number... yeah....good luck with that. They won't answer the phone because they know they're scammers. 1st Update: I chatted with online customer service and told them that I'd be leaving a review. Their response? I kid you not, they said, "Great, make sure to send us the link!" I have to give them some respect because that takes some serious Ecuadorian gangster cajones. 2nd Update: This company is not only dishonest, but they're also retaliatory. How did they even know my full name unless they had my Amazon order number. These people are criminals. I can only assume at this point that Gumball Fashion is attempting to sell their fake "high quality" hats to unsuspecting customers on Amazon because the truth about their unethical business practices is hurting their online reputation. Notice in their word salad response below that they also take ZERO responsibility to correct the situation and simply hope that their extremely low quality Panama wannabe is returned and recycled to someone else. If this review doesn't discourage you from trusting Gumball Fashion, then you may be looking for trouble. USA Customers: Don't put up with this scammer behavior. Boycott this company and bring back the level of service and quality that deserves our hard-earned money. There are a plethora of other companies that make quality Panama Hats. Use YouTube and ChatGPT to look for alternatives to Gumball Fashion. Hope this helps.
Response from GamboaFeb 4, 2026
Hello John Hofmann, We are sorry that his experience with our company did not meet his expectations. We are also very grateful that you took the time to evaluate us and tell us what is wrong with our products and services. As we have explained on our chat you made a purchase through Amazon and made a payment to that company, not to GAMBOA FASHION. You don't have any orders registered under your name or email address with us, therefore you should contact them to find a solution to your issue. We are working very hard to improve our services and products to give our customers a better experience. GamboaFashion.com Quality and customer service team



