GamboaGamboa - We are the world's leading genuine fashion brand. Our store offers authentic alpaca apparel worldwide. Shop for alpaca ponchos, sweaters, scarves, hats, socks, panama hats and more. Unique apparel that combines natural fabrics, authentic ethnic fashion and urban styles. Gamboa - Wear the adventure.
Gamboa (gamboafashion.com) has 212 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingShowing 23 reviews with 4 stars · Clear filters
Jerry D.
Their product line is exceptional. Sizing is always right-on, delivery time is reasonable and styles are current.
Response from GamboaJun 9, 2025
Dear Jerry, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! GamboaFashion.com Quality and Customer's Service Team
Mitja Š.
I had a previous good experience buying at Gamboa. Recently I have ordered a tokilla hat. I wasn't certain what will I really get because the photo cannot give you a clear idea of the product. I have first received a wrong size. After notifying it to Gamboa they swiftly sent me the right size and the product really looks marvellous.
Response from GamboaMay 23, 2025
Dear Mitja, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! GamboaFashion.com Quality and Customer's Service Team
Josef F.
Grundsätzlich bin ich mit allem sehr zufrieden. Einen Stern Abzug, weil auf der Email-Bestellbestätigung stand "Versand DHL (3-5 Tage)". Es dauerte dann total 3 Wochen, wobei mir auf meine E-Mail Anfrage plausibel erklärt wurde (Danke Gabriela), dass die Hüte von Hand hergestellt werden, was bis zu 20 Tage dauern kann. Das ist ja o.k., denn die Hüte kommen direkt aus Quito in Ecuador, sind also Original Panama Hüte. Aber es wäre vielleicht fair, die richtige Lieferzeit bei der E-Mail Bestätigung zu nennen.
Response from GamboaMay 14, 2025
Sehr geehrte/r Josef, Wir bedanken uns für Ihre positive Bewertung. Wir arbeiten intensiv daran, die Qualität unserer Produkte zu verbessern und unseren Kunden den bestmöglichen Service zu bieten. Vielen Dank für Ihren Einkauf und das Teilen Ihrer Erfahrungen! GamboaFashion.com Qualitäts- und Kundenservice-Team
Tek
Ero preoccupata, leggendo varie recensioni negative, che i prodotti ordinati non arrivassero. Invece non ho avuto nessun problema, ho solo scritto al servizio clienti dopo circa una settimana perché non avevo avuto notizie dell'invio del pacco: mi hanno risposto che sarebbe arrivato in 5-8 giorni, invece dopo due giorni è arrivato. Meglio così. Sì, è vero, ci sono le spese doganali, ma sono ben specificate nella voce di riepilogo dell'ordine prima di pagare. Errore mio non aver controllato su Amazon, perché c'era lo stesso prodotto venduto da loro senza spese doganali! Comunque tutto sommato una buona esperienza.
Response from GamboaDec 3, 2024
Caro Tek, Vogliamo ringraziarti per la tua buona recensione. Stiamo lavorando duramente per migliorare la qualità dei nostri prodotti e per offrire ai nostri clienti il miglior servizio possibile. Grazie per aver fatto acquisti con noi e per aver condiviso la tua esperienza! GamboaFashion.com Team Qualità e Servizio Clienti
Donald R E.
Easy to order. The staff (Gabriella) was responsive & helpful. Hat quality excellent. Suggestions: Phone access for info dies not work. Make it easy to leave a message. Tell the buyer (Panama hats) that it will be 2 or 3 weeks before the hat is made, then maybe a week for it to arrive from Ecuador.
Response from GamboaAug 28, 2024
Dear Donald, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! GamboaFashion.com Quality and Customer's Service Team
Victor M.
Quality of the goods
Response from GamboaMay 21, 2024
Dear Victor, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! GamboaFashion.com Quality and Customer's Service Team
Kenneth O.
Received my Gamboa Panama Hat in a timely fashion!! Stay “OG” Fresh 💪🏾
Response from GamboaApr 10, 2024
Dear Kenneth, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! GamboaFashion.com Quality and Customer's Service Team
Volker
Danke für die Lösung des Problems.
Response from GamboaMar 25, 2024
Hallo Volker Winkler, Es tut uns sehr leid, dass seine Erfahrung mit unserem Unternehmen nicht seinen Erwartungen entsprochen hat. Wir sind auch sehr dankbar, dass Sie sich die Zeit genommen haben, uns zu bewerten und uns mitzuteilen, was mit unseren Produkten und Dienstleistungen nicht stimmt. Wie wir bereits erwähnt haben, handelt es sich bei unserer Website um eine Website mit Sitz in den USA. Lager in Europa werden nur für den schnellen Versand an unsere Kunden genutzt. Alle Rücksendungen müssen an unsere Basis in Amerika gesendet werden. Offensichtlich haben wir im Rahmen unserer Vorschriften eine Lösung angeboten. Wir arbeiten sehr hart daran, unsere Dienstleistungen und Produkte zu verbessern, um unseren Kunden ein besseres Erlebnis zu bieten. GamboaFashion.com Qualitäts- und Kundenservice-Team
