Gallery FurnitureReviews of galleryfurniture.com

If I could leave a Zero I would!! Poor service!! Misleading people about produce and service! Called Sales, Service and Mack himself! Mack was the rudest person I have ever dealt with and even threatened me!!! Do not believe his lies! He is a crook and evil in his behavior toward customers if you have any trouble he will not help you no matter what!!

This is a review for galleryfurniture.com.au, who have made it very difficult to leave any sort of feedback for them online (apologies to the store of the same name in Texas). Gallery Furniture is a scam operation. I feel like an absolute moron for ordering with them as, in hindsight, there's no evidence of a real store on the website and no way to leave a review despite the glowing reviews on the front page. They will take your order and your money, and then string you along for months (going on 9 now) with order delays, moving stores, floods, warehouse mixups and any other creative delay tactic available... if they speak to you at all. Forget about trying to get a response via email or the contact form on their website. I've reported them to NSW FTC who were able to get a promise of a refund out of them, but now of course I've gotten no response from them re: the refund (or the money) and I doubt I ever will. Don't give them your money.

Be careful, only good reviews are overseas companies. These very bad reviews are for the Australian Gallery Furniture. I can't believe the accc don't have the Directors in jail.

DO NOT USE THIS BUSINESS. ORDER 10 MONTHS LATE STOCK ARRIVED AND DAMAGED AND QUALITY HORRENDOUS. TAKE YOUR MONEY AND DONT CARE!!

As per the review below.... 7 months and counting and no correspondence, no returning of calls or emails. Totally fraudulent company.

The worst experience. I purchased a couch in November last year they told me February, then March then no communication its now June. Will not return calls, will not return emails. Disgraceful customer service. Really not sure that this couch is ever going to turn up! It is now the 19th of June. Still no one has contacted me??

This a review for Gallery Furniture in Sydney Australia. Ordered after speaking to ‘Nick’ to check ETA. Very easy to speak to them at this stage …… I have not received my order nearly 5 months later after advising maximum of 8 weeks. Can’t get hold on them in the phone, email or via website. I have reported GF to ACCC and Fair Trading and am looking for a refund. I noticed something on one of their social sites which leads me to think they are scammers.

I purchased a couple of occassional chairs which have still not arrived and it has been 8 months I have emailed and received no responses My phone calls have mostly been unanswered but the couple of times i have managed to get somone on the phone they have been very rude and dismissive. I think they are scammers taking people's money and then never delivering the goods Their first excuse was Covid, followed by Christmas shut down, then resurgence of covid then Chinese new year and now they have no idea as to when the goods will be delivered as they are at the mercy of the manufacturer. wouldnt gallery furniture have had to be in touch with their supplier in the first instance to place order and receive and ETA on manufacture and shipment date? leaves a lot to be desired for