Gallery FurnitureReviews of galleryfurniture.com

Bought 2 sideboards and a sofa. They all look great and are beautiful wood.

We have been buying from Gallery Furniture since the early 1980s. We have been satisfied each time. Living room furniture, dining room and bedroom furniture, as well as chairs and now a mattress. Everyone is very nice and courteous and helpful.

TLDR: I am a repeat customer of Gallery Furniture, and 7 or 8 high quality pieces of furniture have been in my home long enough to tell they are well made to last. I admire the stores overall design, their philosophy, and their sales staff & sales practices. ***** I think it is my responsibility to leave my good reviews to "earn the right" to make my bad reviews. If I don't tell people what's right, what will they do when I tell them what's wrong? So, this is my first review on TrustPilot, because I chanced upon these Gallery Furniture reviews. I am not sure why my experiences have been so different from several of these others; however, I was just there this past Saturday and had to share that experience. (I confess that I cut and pasted it from the Yelp review I also left this morning because why should I write something different?) ***** My husband and I recently had another great visit to Houston's very own, Gallery Furniture. We spent nearly two hours walking the showroom, looking at options and discussing all the possible choices for our home. Surprising both of us, my husband actually enjoyed the shopping experience. He typically dislikes shopping in any size, shape, or form, and he reinforced that aversion as we entered by saying, "let's get this over with." Despite his expectations, Hubby accompanied me through three full circuits of the showroom, and as we exited, he made no complaint. Not even about our $2,800 purchase! He later confessed that he "didn't hate the experience," which is his highest praise. We stuck to our plan and left with an 8-foot round Turkish rug and several Tempur-Pedic products. As expected, the quality of the products is top-notch. The rug will go perfectly beneath the hand-built, round Amish breakfast table we purchased at Gallery Furniture last year, which I discovered features the maker's autograph on the underside of the tabletop. Finally, the sales staff truly sets Gallery Furniture apart. Their approach focuses on helping rather than selling. By pairing one sales consultant with each customer upon arrival, they prevent you from being repeatedly asked the same can-I-help-you's and other annoying questions by random employees. The staff is excellent at answering questions, guiding you to what you want, and providing exactly the right amount of assistance for your particular shopping style. If you have never been to Gallery Furniture, or if it has been a while since your last visit, you are missing out.

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After 3yrs of watching the furniture Gallery IG from Nairobi,Kenya I finally did my furniture shopping last weekend at furniture Gallery Osborne Park branch the customer care was amazing and furniture looks so beautiful. The delivery guys did amazing job assembling everything on time. so far one of the best customer service I got since I came Australia. Thank you so much guys. God Bless you.

I bought a mattress and Sonny my salesman showed me the mattress and told me all the different specific things on the mattress! He was very big help to me ! Thank you !

Who wouldn't give this store a 5-star rating? The prices are a little high, but you are paying for the ambiance, the kindness they provide for everybody, and all the good that Mac is able to do for Houston. shopping here makes you feel like you are not only getting beautiful furniture, but you just made a charitable donation you can feel good about. When you walk in the offer you ice cream or cookies or cake, they offer you water, they have beautiful birds to look at and even monkeys in the center. And on top of all that they have a play place for when your children become ridiculously bored from your indecision. If only furniture shopping could always be this magical.

Jim McIngvale is amazing. He has stepped forward to help those in need countless of times....and not just the people of Houston. He opened his doors to those caught in the storm of Hurricane Harvey, he brought in stranded victims and made his business their home. He gave them shelter, he fed them, he is truly an Angel....a giver. I don't think you could meet a kinder man. He did this without being asked, while others who could have helped as well chose not to, his business doors remained open to those in need. I will always have respect for him, support his business, it is truly an honor to know that this man just gives beyond expectations.