customer
Highly recommend
Highly recommend, they were super helpful and extremely nice!
Response from Galileo MedicalOct 8, 2026
Thank you for being our patient!

Traditionally the healthcare system has been one-size-fits-some. Galileo was built to reimagine what modern healthcare should be from the ground up. One of the fastest growing tech-enabled medical practices in the country, Galileo is designed to deliver high-quality, affordable care for everyone. Through an easy-to-use app, patients can receive on-demand, 24/7 virtual care care for most conditions, from the common cold and hair loss, to mental health and diabetes. After downloading the app, patients are able to immediately connect with Galileo’s team of medical experts and get help, fast. Through the app, they can also receive prescriptions, order labs, or when needed, be referred to an in-network specialist. Care is delivered via chat, video, or audio, allowing patients to skip the doctor’s office and receive care, wherever they are. Galileo’s doctors are board-certified clinicians from the country’s leading medical schools, trained to deliver clinically excellent care to everyone. Galileo employs full-time doctors across primary care, specialty care, and mental health; with 30% of its clinical staff being fluent in both English and Spanish. Clinicians work together closely and coordinate their efforts, which allows for increased accuracy and the best clinical outcomes for patients. The Galileo service currently operates 24/7 across all 50 states.
Galileo Medical (galileohealth.com) has 579 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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579 approved reviews, newest moderated first
customer
Highly recommend, they were super helpful and extremely nice!
Response from Galileo MedicalOct 8, 2026
Thank you for being our patient!
customer
The Physician I spoke with was very helpful and thorough throughout the visit talked to me about all my health concerns!
Response from Galileo MedicalOct 8, 2026
Thank you, we're happy we could help! We're here whenever you need us.
Lee P.
Ease of using the app. UNBELIEVABLY rapid time from initial contact to consultation. Evidence based care practice. Provider was an excellent communicator and had an excellent professional manner. Provider gave information regarding Galileo being a full Primary care service without being pushy. Bravo. The experience led me to send an email to the entire office regarding how good the experience was.
Response from Galileo MedicalOct 8, 2026
This is so wonderful to hear, Lee, thank you for the kind words! Quick, evidence-based, respectful care is exactly what we aim to deliver and we're very glad that was your experience.
customer
Very easy to schedule and the doctor was very attentive!
Response from Galileo MedicalOct 7, 2026
We love to hear that, thank you for being our patient!
Shannon R.
Dr.Adler was very informative , helpful and listened to my questions and concerns and answered them with great clarity and understanding of my concerns.Thank you Dr.Adler.
Response from Galileo MedicalOct 7, 2026
That's so wonderful to hear, Shannon, and we'll be sure to let Dr. Adler that her attentiveness is appreciated!
customer
She was very helpful and answered all my questions and concerns overall very good communication
Response from Galileo MedicalOct 7, 2026
Excellent! Thank you for trusting us with your care.
customer
It's a good way to be able to fill your prescriptions in between dr.'s visits but I gave you a 4 star review because I was given a referral to a company that is no longer in business and when I tried reaching out to have you guys fix the referral for someplace that is still in business I haven't heard anything back from you all yet and it's been since this morning when I alerted you guys to the issue with my referral.
Response from Galileo MedicalOct 7, 2026
Hi there, we've probably already answered your message in the app by now, but always feel free to call our 24/7 patient support line at 888-613-4254 and we'll get started on your new referral right away! We're so sorry that the first option wasn't a viable one. Rest assured, you're not stuck with it. We appreciate the opportunity to correct our work and make sure you have the most satisfactory option for your continuing care.
Stuart G.
The Nurse practitioner I met with was fantastic! She changed my medication to better suit my symptoms. I woke up this morning feeling 100% better. For this 1st time in weeks.
Response from Galileo MedicalOct 7, 2026
Knowing that our care made such a difference for you is amazing to hear! Thank you for sharing, and the whole team is glad you're feeling so much better.