cocojo
Poor customer service: no response to return enquiry
I love the trainers I ordered from Galartsy. I made sure I understood their Returns Policy before placing order as am sometimes a size 4 or 5(UK). I sent 3 emails, the first of which was in the policy time frame. I'm now confirming my rights as per the UK Consumer Rights Act for digital purchases and hope I'll get somewhere. Really don't want to go down this road as love the trainers - really comfortable and are stunning.




