Gaia FamilyReviews of gaiafamily.com

I couldn't recommend Gaia highly enough.... They are more than just an insurance company... They are a team of compassionate, helpful and supportive people who really empathise with couples going through IVF! For once we are more than just a number on a piece of paper. We are having treatment in Greece which adds a layer of complexity but you wouldn't know it when you have someone like Stella managing your application. She is so helpful and always at the end of an email when needed. I find it comforting knowing that we don't have to worry about paying back any funds until we have a baby in our arms... This takes this pressure off and allows us to just concentrate on getting pregnant and having a successful pregnancy. Thank you Gaia for everything you are doing to help us expand our family!

I am writing this review to express my profound gratitude for the outstanding support extended to me by GAIA throughout my IVF journey. From the outset, the GAIA team has consistently demonstrated a remarkable level of commitment and care that has exceeded my expectations. Embarking on the path of IVF is a deeply personal and often challenging experience. GAIA's team, with their expertise, compassion, and unwavering dedication, has been the cornerstone of strength that I required during this emotionally charged journey. Every interaction with GAIA has been characterized by professionalism, kindness, and genuine concern for my well-being. What sets GAIA apart is their above-and-beyond customer service. The team consistently goes the extra mile to address concerns, provide timely and thorough information, and offer emotional support as needed. The personalized treatment plan and attention to detail have significantly enhanced my overall experience, fostering a sense of trust and comfort that is invaluable during such a delicate and important time in one's life. The commitment to excellence from the GAIA team is evident in the warmth and empathy with which every team member engages with customers. It is clear that the organization places a high value on the human aspect of healthcare financing, making the journey through fertility treatments not just medically successful but also emotionally and financially reassuring. I extend my deepest thanks to everyone at GAIA for playing a crucial role in making my dream of parenthood a reality. Your support has been a beacon of hope, and I am profoundly grateful for the positive impact you have had on my life. In conclusion, I wholeheartedly commend GAIA for setting the standard in fertility financing and consistently surpassing expectations. Your team's dedication and exceptional customer service have made a challenging journey much more manageable, and I will be forever grateful for the pivotal role you've played in my path to parenthood.

Gaia team has been very supportive with us in our journey. Even though we have applied for our insurance on a last minute, they were very quick to process everything for us. We are very thankful to Stella, who’s been very supportive and always checking up on how we are doing and how our journey is. She is always quick to answer my queries and in following up the things I needed while going through my treatment. Thank you for everything! We are very grateful for everything you did for our growing family! 🥰

I would recommend Gaia to anyone looking at ways of funding their IVF journey. They are more than just a funding option, they are a supportive community too. My husband and I weren't in a position to be able to pay the full cost of IVF upfront and Gaia was really the only option for us. The option to be able to pay it back over 8 years if you have a child is really helpful to us. I see a few reviews on here moaning about the interest rates but this is the only funding plan that offers long term finance options. You can still opt to pay it all back at once or over the first year which is interest free anyway - this is the best that places like Access Fertility offer but nowhere (other than Gaia) has options for longer time frames. We absolutely wouldn't have been able to afford IVF if Gaia wasn't around. Any loan will incur interest fees anyway so I am not sure why some find this an issue. For us having the option to pay back with interest was a massive positive. The team at Gaia are extremely helpful, very quick to respond and have a very personable and supportive nature which is hugely beneficial when going through something so stressful. They are always on the end of an email and happy to discuss anything with you and help you with any concerns. We have also taken advantage of the 12 free counselling sessions, my husband has had counselling with the Gaia therapist and she has been fantastic. I also took advantage of the embryologist session and found this massively helpful too. This is all free of charge, so you are getting way more than just a funding option by being a part of Gaia. They also send you gifts and notes in the post and are just generally there throughout the journey with you. Other benefits of going with Gaia over someone like Access Fertility is that they cover all your basic medication so you don't have to worry about that, and unlike Access you don't have to transfer all frozen embryos before moving on to another fresh round which means you are more flexible with your decisions. They also have support groups on social media and organise in person meet ups too. Personally, Gaia would be my recommendation to anyone looking to do IVF whether they can afford the upfront cost or not, it really is an insurance programme and covers you for so many aspects of the journey. It takes out the stress of the uncertain from a financial point of view and supports you in so many other ways too. Big five stars for Gaia!

If you’re looking to use this company PLEASE look into the interest and APR. My treatment was going to cost me for one egg collection and one transfer £160 a month for EIGHT YEARS!!! This is £16,000! Taking a huge advantage and NOT accessible for all. I would recommend choosing a clinic and looking at their financial options.

Clear explanation and great patient support

So far I am very happy with Gaia, I am about to have my first try of IVF with them, I have found them extremely helpful and all the staff I have delt with have been so kind and friendly. I would recommend using Gaia.

Poor execution of what appears to be a good idea. Like most other people I probably fell for their constant social media advertising. Filled in the form which asked for very limited information (not enough to be able to assess someone properly - less info than I give to my travel insurance provider!) to receive an email declining my application and implying that my chances of having a child are low. The email says that the higher your chances of having a child the lower the premium, my premium is apparently >40%. I’m 32, average BMI etc. and no warning signs according to my check up. They’re creating more stress around an already difficult and stressful process. What a disappointment for something that could be such a brilliant idea.