Gaia FamilyReviews of gaiafamily.com

Do your research before signing anything with Gaia. Please get a loan with your bank if you can. Me and wife used Gaia for our shared motherhood journey through a clinic in London. The concept of Gaia is really good however there are really dark APR interest rates. We both thought Gaia was an absolute catch - with just an upfront premium fee of £1450 then no interest until you have a live birth (sounds good huh?). Check out Google there’s an article on Gaia and how it’s a con. Type in the below Title - 'Buy now pay later' IVF insurance company being plugged on Instagram could leave patients with debts they cannot afford to repay, fear fertility experts Lucy was super pushy from the start with the contracts etc rather than explaining everything it was more just pay the premium and we will sort everything no stress no dramas so we just went for it without thinking/reading the contract. They sorted everything with the clinic/sent all monies across - easy process. Sent us a nice gift to the house. All good. Thankfully we were successful with one round and gifted a beautiful baby girl. All good. Happy days. As we left hospital the reality started to kick in as Gaia were pestering us with emails regarding a dates and have we left the hospital yet. Gaia clearly wanted to get the ball rolling with the payment plan. I began to do some research and read multiple reviews on trip advisor where I stumbled across a review regarding the APR and how much you’ll actually owe if you go through GAIA. I was actually disgusted and done further digging (stalled Gaia in the mean time). I read our contract where stated an APR at up to 18% over a total of 8 years? That is absolutely bizarre. Gaia is basically exploiting desperate people. You are basically paying around well over 20k with one round of IVF if successful. That’s probably like £400-£500 per month payments. If unsuccessful and get pregnant with multiple rounds you’re looking at ridiculous amount of debt. Could you imagine doing 5 failed rounds and successful on the 6th round you are probably looking at 100k debt £2,000 per month payments and on top of this you have to pay a premium per every round. AVOID at all cost. We emailed Lucy asking for an invoice in full to avoid hefty APR and lengthy debt. She ignored it and asked us to set up a payment plan. After multiple emails they finally sent the invoice of the full amount - during the rest bite period so we avoided any interest fees. We got a loan from the bank and sent it over. Overall cost was 10k however if we stayed and did a payment plan we was looking at 20/30K over a 8 year period? or more with Gaia and a £1,450 premium. That’s just really inhuman and disgrace. Exploiting innocent people who are desperate to start a family. I get it it’s a great business model but super dishonest. Avoid unless it’s the last possible avenue. The poor people who are tied down to a 8 year contract. Just utterly disgraceful. So please consider getting a loan from your bank with lower interest fees or go direct through your clinics as they do 0% interest loan. Do your research on Gaia before jumping in to anything. Especially you are fertile (same sex couple) it’s not worth it. I hope this makes sense.

Gaia changed our lives and made a dream come true. The communication is fantastic and they care for you and your journey. We even received a little gift that included a lovely little message, chocolate and a book. If finances are a concern, Gaia WILL HELP! They DO NOT rip you off, they provide an opportunity and one that is worth taking! The team are great. So far we have received help from Lucy and Stella and both have been incredible. Thank you Gaia!

Really helpful team responsive to messages and explained everything really well. Great customer service generally everyone feels friendly and supportive. Good to have the insurance so I know no matter what I can try 3 rounds of IVF and won't have blown all my savings if it doesn't work and will still have money to move onto other options if needed such as donor eggs or adoption.

I’d recommend Gaia to anyone who is planning IVF treatment and is concerned about the end fee. The level of attentiveness from the team who are also very informative and supportive is unmatched and going through such a huge step in life is what you need.

We have just started our IVF journey and when we saw Gaia, we knew it would help take a lot of stress away as it effectively caps the cost of IVF. It was an extremely smooth process and Gaia make sure you fully understood the process and what was included. From our perspective knowing all the medication costs were included and the unlimited embryo transfers put Gaia above other options. Since signing up, they have been regularly checking in and it was really easy to set up the counselling that is included. I would definitely recommend using Gaia if starting IVF.

Lavori eccellenti😍😍

Gaia have been a god send after my ectopic infertility when we first signed up you would get 12 months to pay cycles back interest free if had baby over time that has change and now get upto 8 years to pay cycles back if successful whuch is even better Both of my coordinators I have had theses last 2 years as been so amazing reliable and efficient and also very understanding to point can get a good trust bond with the company I wouldn't have got this chance of ivf if wasn't for these guys amazing.

I have had a great experience from day 1 with Gaia! They have always been available with any questions I have had, had multiple phone calls at the beginning to answer all my questions and received lots of information during the process as well. I was very lucky to conceive my little boy on my first round of IVF, but had it not been for Gaia’s payment plans I simply could not have afforded it! I know some people say it’s cheaper to go direct, but many clinics, including the one I used, do not offer payment plans and you therefore need the money up front. Spreading out the costs is no different to taking a loan for a say a car, or getting a mortgage. There are also a lot of hidden costs when going direct, they might give you a price list of £15k, but there are always hidden extras along the way, with Gaia you avoid this as it’s a set price, and this worked perfectly for me. I am so grateful for this company and they have continued to be supportive during pregnancy and since my little one was born, even inviting us up to meet them all.