customer
Everything turned out good but you guys…
Everything turned out good but you guys need to inform people better about how long it may take and that way the proper shipping can be selected.

Shop Eyeglasses Shop Sunglasses FYTOO boasts a powerful supply chain system, continuously investing heavily in building an intelligent system, constantly optimizing user experience, and providing personalized customized services and a comprehensive after-sales service system. We have gained the love and trust of users in more than 200 countries. FYTOO is always committed to providing more users with clear vision and a wonderful shopping experience. We believe that prescription glasses should be high-quality, affordable, and fashionable. Find Your Perfect Fit at FYTOO Our frames are inspired by talented eyewear designers. Whether you prefer a classic, sophisticated look or a bold, trendy statement, we've got you covered. Plus, we offer a range of lens types to enhance your vision and comfort. Choose from Progressive lenses, Blue Light Blocking lenses, Photochromic lenses, and more. You can add lenses to any frames you like, creating a personalized pair that's all yours. Your Satisfaction, Our Mission At FYTOO, we're committed to providing a worry-free shopping experience. Whether you have questions about frame styles, lens selection, or need help with your order, please don't hesitate to contact us - our passionate and friendly experts will be happy to help, ensuring that you receive your perfect pair of glasses quickly, efficiently, and with a smile. Trust us to take care of your eyes.
FYTOO (fytoo.com) has 10,689 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent

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Excellent
10,689 approved reviews, newest moderated first
customer
Everything turned out good but you guys need to inform people better about how long it may take and that way the proper shipping can be selected.
Tracy R.
If I could give 0 stars then that's what it'll be. I purchased 2 pairs of glasses totaling $200 and they are way too big for my face. I can't seem to get anyone on the phone or to call me back...It's A SCAM!!!! DO YOURSELF A FAVOR AND DONT BUY GLASSES HERE!!!! 👎🏾👎🏾👎🏾👎🏾 Order number: 260123170005516894
Response from FYTOOFeb 11, 2026
Thanks for your feedback and we're deeply sorry for this problem. We didn't find your order based on the information you left. Please provide us with the order number so that we can better helping you out.Meanwhile, please check our phone available time. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. We're looking forward to your reply!
customer
THIS COMPANY will refund half the price of your item if it isn’t right but you don’t have to send it back. The cost of returning items to China starts at $65 I have found them to be honorable
Response from FYTOOFeb 11, 2026
We're sorry for the misunderstanding. We will issue the full refund after receiving the returned package. Please tell us the tracking number after returning back so that we can track your package status. Our agent has contacted you again to help you out. Please check our email in your mailbox or spam folder. Looking forward to your reply!
Ms. B.
Super cute, stylish glasses
FrankW
Glasses are well made and very stylish.
Dawn Marie C.
UPDATE: DELAY TACTICS WERE USED ASKING ME AGAIN FOR A PICTURE OF MY PRESCRIPTION! A picture of my prescription was already provided responding to the first email that they sent! I ordered two pairs and one of the two did not have the correct prescription and is useless to me. I wasted my money and the company won't respond to my emails asking for an exchange or refund!!!!
Response from FYTOOFeb 10, 2026
Thanks for your kind feedback! If you have any questions after receiving the glasses, please don't hesitate to contact our customer service center. Our agent will help you solve the problem efficiently at the first time! Our agent has sent you an email to help you out. Please kindly check your mailbox or spam folder. We are looking forward to your reply! (●'◡'●)
RENÉE
I got funky, well-made progressives that are also transitions (turn into sunglasses outside) for a fraction of what I might have paid anywhere else. They are sturdy, the prescription is just right and the online tool for trying them on was very accurate to how they look in real life. Make sure you get your pupillary distance (PD) measured by an optician when you get your prescription so you have that number right rather than trying to figure it out with a ruler on your own. That number makes all the difference to being able to see correctly with progressives.
BoRabb
Everything was just fine and very simple.... and my glasses were excellent .