Crystal S.
I only gave one star cause I had to, they did provide a refund fairly quickly
***Update- They refunded my money and have sent me a free gift for the issues. I appreciate their promptness is rectifying the situation. ***** I only gave one star cause I had to! DO NOT BUY FROM HERE IT IS A SCAM!!!! As below I went to purchase one and it cashed out 4 when I called they said they said they would fix and I got an email back today saying they can’t refund my money cause it was already processed? I am so mad!! This is horrible customer service and a total rip off!! It never let me review my order and went straight to charging. I hit the order one at the start for 17.39 and they charged me 78.00!!! SCAM!!!!
Response from FuuguFeb 5, 2023
Hello, Crystal. Thank you for informing us of your experience. This is something we do not want our customers to have. Please accept our apologies. We will do our best to resolve this issue as soon as possible. To assist you further, please provide the following information to access and verify: -The email address used to place the order -Order Number We requested your order details through Trustpilot; however, if you haven't received it yet, please update your review or contact us via the contact form at https://fuugu.com/contact. Your cooperation is greatly appreciated. Fuugu Support Team