FuuguReviews of fuugu.com

Response from FuuguDec 24, 2024

Hi Gwen, Thank you for taking the time to share your feedback with us. We value your input and appreciate your engagement. We reached out to you through Trustpilot to address the issue you raised; however, we have not yet received a response to our inquiries. If you have not received our emails but would still like assistance, we encourage you to  contact us directly via the contact form available at the following link: https://fuugu.com/contact To facilitate the resolution of your issue, please provide us with the following information: - Email address associated with the order - Order Number - Full Name Your contributions are vital to our ongoing development and improvement. We look forward to hearing from you soon. Fuugu Support Team

Response from FuuguSep 25, 2024

Hi AM, We apologize for the inconvenience. We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.   If you have not received the emails and still would like to let us help you with your case, please, update your review or reach out to us via contact form on https://fuugu.com/contact. We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Fuugu Support Team

Response from FuuguJun 3, 2024

Hi Kathy, We would like to inform you that the issue you brought to our attention has been successfully resolved by our customer service team as of June 4, 2024. Should you require any further assistance, please do not hesitate to contact us. We sincerely appreciate your feedback and patience throughout the resolution process. Your input is highly valued as we continue to improve our services. Thank you for your continued support as we strive for excellence in customer satisfaction. Fuugu Support Team

Response from FuuguMar 22, 2024

Sehr geehrte Frau Neuland, Wir schätzen Ihr Feedback. Wir haben versucht, dieses Problem zu lösen, indem wir Sie über Trustpilot kontaktiert haben, aber wir haben keine Antwort erhalten. Wenn Sie unsere E-Mails nicht erhalten haben und weiterhin Hilfe benötigen, aktualisieren Sie bitte Ihre Bewertung oder kontaktieren Sie uns über https://support.fuugu.com. Bitte geben Sie die folgenden Informationen an, damit wir Ihre Bestelldetails überprüfen können: - Für die Bestellung verwendete E-Mail-Adresse - Bestellnummer - Vollständiger Name Vielen Dank, dass Sie uns beim Wachstum helfen. Wir freuen uns darauf, bald von Ihnen zu hören. Fuugu Support Team

Response from FuuguMar 14, 2024

Hello Lacy, Thank you for providing us with your valuable feedback. We are pleased to hear that your concern was addressed to your satisfaction and we truly appreciate your input towards our continuous improvement. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us. We are always here to help. Thank you once again and we wish you a wonderful day ahead. Fuugu Support Team

Response from FuuguMar 10, 2024

Hi Jos, Your feedback is valuable to us. We've made efforts to resolve this issue by reaching out via Trustpilot, but we haven't received a reply. If you haven't received our emails and still require assistance, please update your review or use the contact form at https://support.fuugu.com. To assist you, please provide the following details: - Email address used for the order - Order number - Full name Thank you for helping us improve. We look forward to your response. Fuugu Support Team

Response from FuuguFeb 19, 2024

Hello Cathy, We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help. Thank you for sharing your feedback with us after our team has helped resolve your issue. Your input is greatly valued. Thank you for helping us with our development and learning. Fuugu Support Team

Response from FuuguOct 24, 2023

Hi Brian, Thank you for taking the time to share your concern with us and apologies for any inconvenience caused. This is to confirm that we have received your response in Trustpilot. We assure you that we are taking all the necessary steps to process your concern as quickly as possible. We kindly request that you please check your email for any update regarding your concern. Thank you for your cooperation and have a great day! Fuugu Support Team