FuuguReviews of fuugu.com

4.1460 reviews
Home Goods Stores

Fuugu

About Fuugu

The Easiest Way To Keep Your Dishwasher Fresh And Clean For Day-To-Day Use.Designed to penetrate, dissolve and remove odor-causing build-up that can occur in all types of dishwashers. These amazing tablets dissolve slowly, lasting throughout the entire wash cycle and breaking up residue better than detergents and other soaps.Safer choice certified:Fuugu Dishwasher cleaner tablets are made with EPA Safer choice certificated ingredients.Front and top-loaded machines:Designed to clean inside all makes and models of top-load and front-load dishwashing machines.Penetrating cleaning:Fuugu Dishwasher Cleaner is recommended by all major brands of home dishwasher machine appliances.

Fuugu (fuugu.com) has 460 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: fuugu.com
Website: fuugu.com
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

Fuugu reviews

Showing 54 reviews with 1 star · Clear filters

Günter S.
Oct 22, 2026
Vorsicht Fake
Vorsicht Fake, das bewirkt gar nichts, nicht mal Schaum, und das für 84,-€. Es gibt alle 6 Monate eine neue Internetseite mit einem neuen Namen. Viele Fake-bewertungen. Es wird mit einer Firma in den USA beworben. Die Ware kommt aber aus Litauen ohne wirkliche Adresse, also nichts mit Rückgabe.
Response from FuuguOct 22, 2026
Hallo Günter, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Es tut mir aufrichtig leid zu hören, dass das Produkt nicht Ihren Erwartungen entsprochen hat und nicht die versprochene Leistung erbrachte. Ich kann gut nachvollziehen, wie enttäuschend es ist, in etwas zu investieren, das dann nicht den erhofften Mehrwert bietet. Ich möchte Ihre Anliegen gerne persönlich prüfen und genau nachvollziehen, wo es zu Problemen kam. Auf dieser Grundlage können wir gemeinsam besprechen, wie wir Ihnen am besten weiterhelfen können. Ich habe Ihnen über Trustpilot eine Nachricht mit der Bitte um weitere Details gesendet, um den Prüfungsprozess einzuleiten. Sie können mir aber auch gerne direkt auf diese Nachricht antworten. Falls Sie mich lieber auf direktem Wege kontaktieren möchten, ist dies über http://fuugu.com/contact-2 möglich. Bitte geben Sie als Betreff „Trustpilot – Fuugu“ an und beziehen Sie sich auf Ihre Bewertung, damit ich Ihren Fall schnell zuordnen kann. Vielen Dank, dass Sie mir die Gelegenheit geben, mich darum zu kümmern. Ich hoffe sehr, dass wir gemeinsam eine Lösung finden können. Mit freundlichen Grüßen, Jean Torres Customer Care Manager bei Fuugu
ERICKA
Feb 5, 2026
I'd give zero stars if I could
**. Edit: Fuugu promised me a refund and failed to refund my purchase, which is based on their error. I have several emails showing them agreeing to honor the refund then telling me to dispute with my financial institution, 3+ months later and it is still NOT resolved. They did not respond to my last email in 3/5. I'd give zero stars if I could. Canceled ordered before shipped. Got confirmation it was canceled. They still shipped it - from NY. In order to return, they said I need to return to Germany. Blocking my emails. Get response from pay pal they will accept return to UK - returns will cost as much as product so I'm still fighting with Pay Pal. Do NOT order from this unethical, fraudulent company!!!!
Response from FuuguFeb 5, 2026
Hello Ericka, We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you. We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company. Thank you once again for your assistance in our continuous development and learning process. Fuugu Support Team
Karen S.
Oct 20, 2025
Another day. another well-deserved 1-star review
Another day, another 1-star review for Fuugu. This site is the only way I know to get a response from these people. I do not understand how this company seems to go out of their way to avoid me giving them business. Last week, they sent out an email saying they were discontinuing the dishwasher tabs (which I sincerely doubt). They offered a coupon code so as I am running low anyway, I went to the site to place an order. It took all my shipping and contact details but the menu for Country is entirely greyed out. And even it it wasn't, Canada isn't on it!! I sent them an email and, SURPRISE, they didn't reply. Today I got a message that my cart is still waiting and this is my LAST CHANCE. Doesn't matter, Canada is still not on the list. I can't contact you via your contact form because you want both an order number and my payment method. I have neither of those things BECAUSE YOIU WON'T LET ME PLACE AN ORDER. Honestly, how hard is this to understand?? I want to place an order but my country (CANADA) does not appear on your drop down list of countries. Get it now?
Response from FuuguOct 20, 2025
Hello Karen, We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you. We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization. Thank you once again for your contribution to our continuous improvement and learning process. Best regards, Fuugu Support Team
Patricia
Jan 29, 2025
Fuugu is dishonest
It should be called FUUG YOU!! I ordered one box of washing machine and one box of dishwasher but was sent 6 boxes and charged for all 6, I will never use all of these and can't even give them away, I am not sending them back as the responsibility is for them to pay me the money they stole from my account.
Response from FuuguJan 30, 2025
Hello Patricia, We would like to inform you that your case is currently under investigation by our customer support team. Should you have any further inquiries, please feel free to reach out, and we will be more than happy to assist you. We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we thank you for your patience as our team works to resolve your issue. Thank you for contributing to our ongoing development and improvement. Fuugu Support Team
Sandra K.
Jan 2, 2025
Overcharge
They were supposed to charge me $16.95 for 6 tablets, they charged 9.99 a piece for five. I think mediate tried to cancel but they said it was too late. There is no way to get in contact with them that u can find. I want my order canceled and money refunded.
Response from FuuguJan 3, 2025
Hi Sandra, We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you. We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company. Thank you once again for your assistance in our continuous development and learning process. Fuugu Support Team
Sid
Nov 22, 2024
Don’t Fall for This Scam
Company website is full of misleading statements. The 30 day satisfaction guaranty requires that the customer pay for international shipping that far exceeds the cost of the product. The product is marked as requiring 140 degrees F to be used. I am unaware of any dishwashers that reach those temps. Thus product is unusable but shipping costs make returning it impossible.
Response from FuuguNov 22, 2024
Hi Sid, We hope this message finds you well. We have made attempts to reach out to you through Trustpilot regarding your recent issue, but unfortunately, we have not yet received a response. If you have not received our previous emails and would like our assistance in resolving your case, we kindly ask that you contact us directly through the following link: https://fuugu.com/contact. To assist you efficiently, could you please provide us with the following information to verify your order: 1. Email address used to place the order 2. Order number 3. Full name We appreciate your cooperation and look forward to assisting you further. Thank you for your understanding. Fuugu Support Team
Still W.
Nov 2, 2024
NO CANCELATIONS AND $87.00 RETURN FEE. USE AMAZON IF YOU WANT TO ORDER.
I ordered 2 dishwasher + 1 free cleaners for $35.07 at a discounted price from Fuugu.com, I also added washing machine cleaners for $14 99. After submitting my order I got an email with a price for $85.73, I immediately call to cancel the order. They processed a cancellation 5 minutes after I submitted ordered and before the order was processed. The order was processed the next day and I was forced to wait for the order to be delivered to return it. The cost of returning the package was $87.00. They had time to cancel the order, but opted to ship it instead. This would mean that if I wanted to get my $85.00 back I would have to spend another $87.00. I think this was done intentionally. I contacted the company before writing this review and was told there was nothing that could be done unless I returned the items, which would cost me $87.00. The cost of returning the items that I did not order would be more than the purchase of the items. Basically for the total price of $172.00 I could be refunded $85.00. Now after writing this review they want me to contact them again or my review would be removed.
Response from FuuguNov 5, 2024
Good day, We value your comments. We tried to solve this problem by getting in touch with you through Trustpilot. But we haven't heard anything back from you. If you haven't gotten the emails but still want us to help you with your case, please use the contact form on https://fuugu.com/contact. Please give us the following information so that we can check the details of your order: Email address where the order was placed Order Number Full name Thank you for helping us grow and learn. I can't wait to hear from you again soon. Fuugu Support Team
Luc R.
Oct 25, 2024
This is a scam
This is a scam. Don't be fooled by the product. They try to sell you other promotions, it's a click bait , after you can't review the second order, they automatically charge you(with bigger quantity) even if you want to change or modify the order, it's impossible. I sended email and call to help support and they say that's it's to late to change the order as been already sported. They give false reason and they say you will be able to send it back (to your own cost) of cours. Be careful the way they doing business is wrong and they try to catch you !!!
Response from FuuguOct 29, 2024
Good day Luc, We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns. We are pleased to inform you that our customer service team successfully resolved your issue on October 30, 2024. Please do not hesitate to reach out if you require any further assistance. Your insights are invaluable to us and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support. Fuugu Support Team

FuuguReviews of fuugu.com

About Fuugu

About these reviews

More in Home Goods Stores

Pretty Perfect Studio

Dillon Skye & Co.

Zero Waste Outlet

NeonSigns.com

FuuguReviews of fuugu.com

Fuugu reviews

Vorsicht Fake

I'd give zero stars if I could

Another day. another well-deserved 1-star review

Fuugu is dishonest

Overcharge

Don’t Fall for This Scam

NO CANCELATIONS AND $87.00 RETURN FEE. USE AMAZON IF YOU WANT TO ORDER.

This is a scam

About Fuugu

About these reviews

More in Home Goods Stores

Pretty Perfect Studio

Dillon Skye & Co.

Zero Waste Outlet

NeonSigns.com

Fuugu reviews

Vorsicht Fake

I'd give zero stars if I could

Another day. another well-deserved 1-star review

Fuugu is dishonest

Overcharge

Don’t Fall for This Scam

NO CANCELATIONS AND $87.00 RETURN FEE. USE AMAZON IF YOU WANT TO ORDER.

This is a scam