FuuguReviews of fuugu.com

Update to my previous review: I got a call from the CX head and it seems like they do acknowledge the issue with the delivery. They have tried to make amends and I appreciate that this effort was made.

Génial bravo fuugu

bereits bei der Bestellung wurde mir ein weiteres Produkt zu speziellen Konditionen angeboten, welches ich angenommen habe. Abgebucht wurde dann aber ohne weitere Ansage der Normalpreis ohne Tagesangebot (3facher Preis) ohne eine Möglichkeit, dies zu stoppen. Die Tabs wurden geschickt und das agressive Material hat die ziemlich neue Spülmaschine extrem angegriffen. Ich habe daraufhin reklamiert (mit Bildern). Es wurde mir angeboten, dass ich 50 % des Kaufpreises zurück erhalten sollte, wenn ich die Ware behalte. Der Rückversand wäre zu bezahlen gewesen. Es war nicht herauszufinden WOHIN zurück geschickt werden sollte und nach Internetrecherche hätte das auch China sein können. Hier kostet ein Paket in dieser größe circa 45 € und man benötigt Zollpapiere etc. . Ich habe daher das Angebot angenommen. Ergebnis: es ist keine Rückzahlung erfolgt, das zuviel abgebuchte Geld ist nicht erstattet worden und die Reklamation im Sande verlaufen. Update 25. April 2023: Nachdem ich nun ( nach 10 erfolglosen Mails) diese Rezenzion geschrieben habe, wurden mir wenigstens 50 % meines Kaufpreises erstattet. Trotzdem sind die anderen 50 % verloren. Ich kaufe hier sicher nicht mehr ein und empfehle den Shop und die Produkte nicht weiter

I had my reservations about these tablets and didn’t try it for several months after receiving them but, once I did, I was amazed. This product actually works and works well. My old dishwasher looks and acts like it was new. The machine itself is bright and shiny while the dishes come out completely clean. No more scum left on glasses and mugs, this product is great. I don’t usually sing praises or write reviews but this product is worth it.

I too like several others received unwanted items. The website apparently adds items to an order with no opportunity to review the order and remove the unwanted items before the order is finalized. I never received a final order. When I realized ii when I opened my bank account a day later and called my bank they suggested I file a dispute. Although I tried to get a return address from the company they would not supply it because of the dispute. Now saying since its over 30 days the items cannot be returned. This Company is a scam and should be shut down!!!!! Update! After months of phone calls and request asking to return the unwanted product, a company executive responded and issued a full refund to my account. An apology was also issued. I certainly appreciate it and I am glad this whole experience is over. I did update my rating to 2 stars because I still fell no one should have to go what I did and it took writing a bad review on social media to get a satisfactory response from the company.

I too immediately tried to cancel my order within 5 minutes after placing it given the extreme expense and duplicitous practice of buying more than I wanted. I will be filing a report with the Minnesota Attorney General's office even though this company is in China. Their business practices are nefarious. What company does not have the means to cancel an order? These people ate charlatans and frauds. RUN!!! Buyer Beware!

The online experience went without a flaw. Considering the distance away that this company is from us it took a while. We were expecting that.

The company would not cancel my order even though I IMMEDIATELY called them after I realized I had been scammed into buying more than I wanted. They drug their heels on 'reviewing my request' and then said that cancellation could not be done The good news: when I disputed the transaction with Chase Bank, I suddenly got a refund from this company. But what a lot of hooie. I am still debating if I will call the Florida Attorney General to report the poor business practices of this company.