FurnitureusaReviews of furnitureusa.com

Excellent Delivery Service ( On time - Professional - Courteous )

Sales team was professional. Customer service is courteous and professional. Products are great. The delivery schedule however, with little/no guarantee on delivery time really aggravated us. We were told several times that the furniture was coming "next week". Came weeks later and only after we gave heavy complaints and nagging. When furniture arrived, we were very pleased, except for that one part of the process.

If you don't won't that cheap thin discount box store furniture but that price looks good stop just go to Ken and get a price on quality furniture just ask for that discount I bought a mattress and Ken through in a bedroom set for 300 more wow

Excellent service. I love my BAR.

We didn't get our furniture on time, they told us to wait 2 weeks and we wait almost 4 weeks, they didn't call us until I called.

It was a wonderful buying experience, it just took 8 weeks to get a response to schedule service.

Lots of choices, nicely displayed, helpful customer service employees, conveniently located, we would shop here again.

Although I was referred to your STORE for my Mattress, I was totally misled for the Mattress that was sold to me." Originally when I came into your Store, I explained to your Salesman very concisely that I wanted a Mattress that would last, and one that would be conducive for my Body type. Now here it is just a little over 6 Months later, and I am already tossing and turning on this Mattress because I can feel the (Springs) poking into my lower Pelvis, and into my Elbows when I to turn over. I have (Never) experienced the type of dissatisfaction after purchasing a Mattress this soon after buying it." Especially for the price that I paid, and being told that the Mattress was New...!!!!! In my Eye's, for the ware that this Mattress is (ALREADY) displaying, there is NO WAY in Heck that sold to me as a New one..."Absolutely No Way Possible." This was a very poor act of Customer manipulation and misleading representation just to make the sell. And it was made in very poor taste." In all honesty, if I had the time I would go down to Channel 13 and ask (Kurtis) to make this known to the public, and actually show how (WORN) this Mattress actually is in the SHORT time that I have had it!!!! And it was supposed to be New." I don't expect to hear back from you after this review, but if you decide to contact me, I will be more than happy to finish discussing my displeasure..." Until next time, Domonic Kelly 916-718-1781