FurnitureusaReviews of furnitureusa.com

The quality of the furniture which I received from them was not that good and also the prices were bit high according to me.

Furniture arrived late, was called and notified that my order had shipped and was arriving that afternoon and that they would call back when it arrived so we could pick it up. Never received a call back and after not hearing back from them called after 4:00 pm and was told the order did not come in & that it should be in the next day. This put the delivery of the bedroom set beyond what was told to them at the time of purchase as the absolute final date that could be allowed due to family from out of state coming in and this would be where they slept. The furniture did arrive the next day but the head boards for both beds did not ship. Due to this my family members ended up sleeping on the floor.

I had a really difficult time with the delivery people. I understand things can be on back order, but the lack of communication has made me less than enthused with them. I'm not sure if I will be willing to shop here again.

I Called the store after a purchase, Store manager did not help solving the problem...

Although your representatives were kind I was the one who had to keep calling about our chairs which we were told would be there 2 to 3 weeks after purchase. My problem was we did not get one call from our sales person who received commission for the order, I realize it was only a few hundred dollar purchase but we should have been treated the same as if it were a few thousand dollar purchase. The chairs arrived last week and I asked if you could have them delivered and put together for us and they no on assembly and a another weeks wait for delivery. We had to borrow a friends truck as we did not want to wait another week. I think you could have done something special for us for our patience. We waited almost 4 months..

Didn't receive our mattress on time and some of the furniture we bought was damaged and had to take it back. It was such an inconvenience. Look somewhere else if you want to have a good experience.

We didn't get our furniture on time, they told us to wait 2 weeks and we wait almost 4 weeks, they didn't call us until I called.

It was a wonderful buying experience, it just took 8 weeks to get a response to schedule service.