Federal Motorcycle TransportReviews of funtransport.com

Need improvement/ replacement of shipping skid and tie down arrangement.

The transport process overall was very good. Some of the folks in the warehouses could use some customer service training but I was very satisfied with the experience.

Federal shipped my bike from the Florida Keys to Tacoma, WA in less than two weeks. It arrived in perfect condition and the service was first class from pickup at my door to riding off from their warehouse. I would recommend Federal to anyone who is thinking about shipping a motorcycle. In fact, when several riders in the Pacific Northwest asked about my Florida plates I said I had the bike shipped and it was flawless.

Driver called and gave me a short window that he would be there and he was on time. very professional in looking at bike, taking pictures and marking any scratches or dents. got bike secure on pallet in a short amount of time. bike arrived at destination with no issues. bike went from Currituck ,NC to Billerica Ma.

OK, so I had to ship a couple of bikes...........motorcycles cross county from OH to WA. So it took me weeks and weeks to research transport companies so that I would not get ripped off. After many weeks of said research I learned about Federal Motorcycle Transport from a number of people and the fact that Federal's name kept popping up as a reputable transporter. So, I call Federal Transport with much trepidation cause I've heard so much stuff about getting ripped of by transport companies. When I make my first call I talk to a wonderful person/woman named Judy.........extension 2216. After about 1/2 an hour of conversation she reassures me that this is the way to go. Then I call Federal Transport again and ask for Judy.........extension 2216.................Now remember, I've been doing this for about a month and half trying to figure out the transportation system and trying to not get ripped off. So, I call Judy...........extension 2216 again, and I go thru the whole thing again, making sure that were on the same page................but, and this is a big but.............she took a few minutes to just plain talk to me......well more than a few minutes.....about what I was shipping and why I was shipping ...........why I was shipping it from where I was shipping it and so forth....................So, flat out she made me feel comfortable with shipping process with her company and about not getting ripped of. Then, I called her back, as all the other companies waited $400 more per bike to ship my to bikes cause that just made no sense, $1240 two ship 2 bikes while all the other companies wanted $1000+ per bike. Well low and behold the price that she quoted me was the same price that she quoted me, nearly half the price of all the other companies.........So,....................one month later..................I call back and I ask for extension 2216, and I say Judy and she says hi.........she then asks for some number that I wrote down that is on the back of an envelope somewhere, and we picked up where we left off. Dang, is that not customer service or what? But it did not feel like customer service, now stick with me here..............It felt like more like someone who actually remembered our conversation about something I need to take care of and she picked right up where we left off the last time we talked, again!!. Geeze..............So, long story short after two more calls where I did not have all the information about the bikes, that she said I would need to have to have then shipped............and then......... need I say..........., two more wonderful conversation with Judy, I finally had all the information together to ship my bikes....................................................then, my bikes, a mint..........well close to mint 1998 BMW R100GS and my nearly mint 2000 ES1100 Moto Guzzi arrived as promised. Dang.............Thank you Judy, extension 2216, really thanks...............

Been working with Barb for years. Easy sneazy. Love it.

perfect! no issues.

Great work, bike arrived in perfect condition two days early. Thanks!