Federal Motorcycle TransportReviews of funtransport.com

missed deadlines. Hard to contact

Good and bad Hired STS\Federal to move my motorcycle from NY to Las Vegas. It arrived at destination with $4000 of damage (both fenders cracked, headlight destroyed, light bar bent, brake light cover literally ripped off). Good: The claims personnel could not be nicer or more professional. Nichole, Mary and Lindsay were excellent in helping me navigate the process and I was eventually reimbursed for the damages. Highly recommended. Bad (Very bad) Unfortunately, the reason for using a shipping company is not to enjoy a good claims process but to get an item from point A to point B without incident. For this, the company failed miserably. I also had to spend a ton of time and effort to get the bike over to a dealer and have them provide a repair quote while not being able to use the bike as needed. The company stated that my inconvenience would not be compensated in any form. Because they failed in their primary function of providing acceptable shipping services, I would strongly not recommend them. They only get 2 stars because of their excellent claims service. Otherwise, ZERO stars.

Shipped my motorcycle from Arizona to Michigan and back. It made the trip up without damage, but when I picked it back up in Arizona it had serious gouging and scratching to the front end. To be fair, the company was fairly quick at reimbursing me for the damage, but obviously their crew didn't pay much attention to protecting the cargo. Wouldn't use them again.