FunimationReviews of funimation.com

Poor customer service ordered the 30th anniversary DBZ set, it was poorly packaged the case for the blu rays came damaged and the illustration book front came with a mark on the front logo and they are not willing to replace the book. There was no cushion underneath the bottom of the book everything else was stacked on top on top of the book during shipping. It's really not what you expect when buying this set especially at the price point.

The absolute worst product and support ever. How these guys are able to do business is beyond me. They lure people to their awful and very useless app because people want English dubbed anime without much effort. Once they collect your money you are screwed. I havent been able to watch any content without a marathon barrage of commercials for 3 months. I went from monthly to annual and since then Ive been screwed. Their support could care less. Get your anime elsewhere because Funimation is no better than a ponzi scheme for streaming.

Complete trash. Their app on the PS4 is completely broken, they know yet they don't care. I know it's only $6 a month but when you can't even use their service then you're paying for nothing. Their customer support couldn't care less about you and your problems either. Just Google your shows like everyone and spare yourself from dealing with such a garbage company.

Can y’all please make one piece in all 13 seasons in English it’s such an amazing show but then it was only Japanese and it was hard for me to enjoy it as much by having to read the subtitles. That y’all so much for all the best anime there is to offer

So I signed back up to Funimation after previously stopping my subscription a couple of years ago so I could watch the new season of My Hero Academia. Unfortunately not a single one of the problems I previously had with the service have been fixed, not only that......I couldn't even stream the show I wanted to watch on over half the occasions I tried. List of problems I had: - Apple TV app does not work. It took over 5 attempts to log in. When I managed it got to the main screen but no episodes or information would load beyond that - PS4 app does not work. After entering login info it never managed to load anything - iOS app, the most successful of the lot but still not functional. For a start on 3/5 attempts to watch My Hero Academia, the season list refused to load, the app just froze trying to load it for eternity, other shows seemed to be able to load while this happened but it was overall hit and miss. Even after I finally managed to draw blood from a stone and get the episodes to play the quality was all over the place, my position in the episodes didn't save and generally the loading times were atrocious. When you sit down after a long week and just want to chill out and watch a couple of shows there is nothing worse than to being met with an ungodly amount of frustration trying to do something so simple as watch a stream as your tea goes cold. Quite frankly in 2019 this is completely unacceptable. I want to support the industry and I want to support shows but when the legal streaming services and sites quite literally do not work, I'm left with very little option other than to stream the shows from unlicensed sites and the blame for that lost revenue lies solely with Funimation.

Just a warning to everyone else, FUNimation currently has a bug that means that if your payment fails - your account can be completely broken. They cant even delete your account, the only option is to wait for a fix or make a new account with a new email. When I reprimanded them for their lack of communication after an email went unanswered for 8 days, they said "We wont contact you unless its fixed". Pressing for details caused support to become snide and snarky.

I went to buy a bunch of anime off them and once I receive It, I will NEVER buy from them again. They charged me twice for the same purchase. When I brought this to their attention they were rude and honestly gaslighting me. They tried to say it was only a preauthorized payment, and that the full amount didn’t go through. I had sent them my bank statements and explained that I had been on the phone with my bank whom told me that they had indeed CHARGED me. Funimation tried to tell me they hadn’t when my statements and the representatives from the bank confirmed. Will never buy from them again, their customer service is rude and insincere. Do not buy off their site, you’re better off getting anime off eBay or amazon honestly.

Everytime I try and use Funimation on any platform it doesn't work. Can't even sign into the PS4 app. Its been months since the first time I tried to use Funimation and these issues still aren't fixed. Thankfully there are streaming sites out there that do a better job of providing Funimation content than Funimation themselves! 😆