Function HealthReviews of functionhealth.com

This is the new gold standard of health care. Absolutely worth every dollar.

I was impressed, then very frustrated but they have been responsive albeit in a very odd fashion. 1. Their scheduling system is really lacking. I ordered several options. They did not make it clear that these optional tests would not be done on my first visit. The website only talks about retesting at a second point in the year. It was not clear that my optional tests would not be done. 2. The support system is not good. You can't call. You need to find the messenger button to type through a bot. Eventually it says that someone will reply in an email. When you get the email, don't bother replying. You email just gets returned. The bottom of the email had said reply to the email or go back to the website messenger. Despite the lack of phone support and back and forth between the messenger and email, they were responsive in getting the options scheduled. They need to fix their website to improve the scheduling process. 3. Although the clinician report was very good, it needs a quality check. 4. I’ve provided additional private feedback on their website that they said they would add to their list of suggested improvements. I think they should take that suggestion much more urgently. Overall, I would have given 4 - 5 stars but scheduling, support, and other important features are still (surprisingly) missing. I've asked for a call to discuss the issues but it seems like this company really doesn’t want to interact with their clients. And back to two stars, they continue to frustrate me with their scheduling. I'm on my fourth visit and still can't get them to complete the optional tests I've paid for on day one. I tried to work with them repeatedly but have gotten bounced from person to person through the message system and emails. Now they gave me my mid-year visit instead of the grail test I paid for, really? This is awful.

I’ll be canceling my membership as your partner lab is a terrible experience overall. There’s never available times that would make sense for someone fasting and the overall ‘insight’ is just not worth $500

I was very happy with the results and the process. I liked that I could print the Quest official copy of my labs to show my doctor.

Easy access to testing and results.

Simple process, very comprehensive, fascinating data sets. Overall, great insights into total body health.

Quick results with good information.

It takes too long to get a final report. It says gene mutation result is in report but there is no report