Al L.
Worst customer service I have ever…
Worst customer service I have ever experienced. Tried twice to get a Grail cancer test, but the lab they used did not the right collection tubes. To make matters worse, Function would not send them to me, which would have solved the problem. I’m not using them again.
Response from Function HealthApr 15, 2026
Thanks for letting us know. We’re sorry your experience wasn’t what you expected. We’ve reached out to gather a few more details so we can look into this further. Once we gather the necessary details, we will update our reply here.




