Full ShineReviews of fullshine.net

I’ll start off to say I own a real Halo extension and this quality SUCKS compared to it. I got this piece because it has clips vs just the wire that my halo does, and a friend of mine had a great experience with this company. I received the hair and right away I knew it looked like trash. I reached out to customer service to get a refund and they’re giving me the Spanish Inquisition. Back and forth emails. I told them this is awful customer service and can they just tell me how to get my money back, like the website promises. Had I known these things I would’ve never ordered. But since my friend had a good experience I assumed I would too. Bottom line- save your money for professional extensions!

UPDATE SEPT 2023 After submitting my review Full Shine decided to reach out to me & apologize, stating they never received my 30+ emails but they wanted to make this right, by offering me a return AT MY OWN COST LOL and asked me to provide them with pictures of how terrible the extensions were. I stated that I no longer had the extensions and ended up just throwing them out after months of not hearing back from them so there was no way I would be able to return them, and forwarded previous pictures. They then asked me for my order numbers which I provided, and they told me that it’s outside of their 30 day window and they actually don’t quality for return. My brain truly hurts while dealing with this company. Again, all I can say is run while you can. I NEVER leave reviews, but for the experience I just had with Full Shine Hair I couldn’t not warn people. If I could give this company a lower rating I would. The first set of extensions I purchased were absolutely terrible. They last maybe 2 washes and at that point I couldn’t even wear them down without them being completely matted within 5 minutes. I couldn’t wash my hair without handfuls of hair coming out. I complained to the company and they assured me that I received a bad batch and sent a new batch. I gave them the benefit of the doubt and tried out the new batch, which ended up being the exact same, resulting in A LOT of damage to my natural hair. I again went back to the company and they told me that I need to get the Remy extensions in order for them to last. So I again gave them the benefit of the doubt and purchased their Remy extensions myself. I was quite hopeful for these ones, however, after a few washes I was back to not being able to wear my hair down without severe matting, and the shedding was unreal. Being quite upset that I have given this company so many chances with their products, I went back to them AGAIN and complained. At this point they fought me for weeks, telling me that there is nothing they can do other than a 10% discount. Until one morning I received a very quick response from them telling me that they value me as a customer and want to give me 50% off a new set, so I quickly went on their website and noticed that they are having a 50% off STORE WIDE sale. I emailed them back and confronted them about this, requesting a refund instead as I didn’t want to use their products anymore, and have since been completely ghosted by the company. It has been weeks of me emailing them without getting a single reply back. This company is a COMPLETE SCAM. If I can give any advice at all, spend the extra money and get better quality extensions, as you will be replacing these ones every month or two anyways due to the terrible quality, so in the end you’ll be throwing more money into the fire with this brand.

Delivery was super fast. I am very pleased with the quality!! The color matched my hair like at 100% I am very satisfied - thank you 🥰

I have several clip in hair extension but I never purchased from this company. They were running a great sale and I liked that they gave the weight of the extensions so I knew what I was getting. When I received them, I loved them!!! What I found very special compared to my others, is that the clips are velcro so I was able to move them where I want them. That's important to me with the halo extension b/c sometimes I use 2 clips when wearing my ball cap and use 4 without it. I highly recommend it and I am getting ready to purchase my next extensions.

So I have like a level 10 blonde hair ,already pretty long/medium thick, and I ordered the 24 in. platinum clip ins and omg the color matched PERFECTLY with my color!! I was so nervous bc so many places will send u “platinum color hair extensions” and it’s not even close to comparing to this companies “on-point” color match to your hair! So beautiful. I cannot wait to share photos ! Thank you Full Shine. And EXCELLENT communication and customer experience. I will be using this company forever 😍

Im buying from this seller long time and frequently. They provide exelent customer service. The products they sell are very good quality. The pictures of the producuts they sell corsepond to what you will receive. I rate this seller the highest!

These are the worst tape ins I’ve ever used. The tape was garbage but I expected that after watching a hairdresser recommend them on YouTube. I spent about $120 on them which isn’t bad for hair extensions but you would expect them to at least last a full wear. I didn’t wash them except once a week and just washed the top of my own hair as touchups. By the third day they were starting to look really knotty. The color was also off and it was slightly yellow so I used purple sulfate free shampoo the first wash and deep conditioned it with a protein pack. As soon as I dried them, they look horrible. I had to constantly brush them and used an entire bottle of ouai detangler plus Olaplex oil just to keep it from looking super frizzy every day. The amount of money I spent on hair care product waste didn’t justify buying cheap extensions. The hair shed everywhere and broke off. I contacted the company three times before I got a reply. I have been talking to them for almost 2 weeks and the only time I do get a reply is when I’ve sent the third message talking about leaving a bad review. Well here we are. They offered to send me two packs even though I bought three. I said that that would be the only way to make it right. The rep acted like it was my fault they look bad and then said she forgot to read my messages. I am so done and contacted Amazon about it. It’s been almost 4 days since my last message with no reply from them. 4/5 update: The company reached out to me on 3/27 to tell me that they would send me a new product if I removed this review. I replied 3/28 that I would not do anything until the issue was resolved. They replied back saying that they would reship the extensions and send tracking. As of 4/5 they have not done this.

Please do not buy their installation hair extensions. Stay away from the U or Keratin tip - they are horrible quality, shed, get tangled like crazy, and permanently damaged my natural hair. I feel like half my hair fell out. Their customer service is great, just go with clip-ins please. Don't make the same mistake I did.