FullofmindFullofmind is listed under Education Services.
Fullofmind (fullofmind.com) has 231 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Education Services · Washington, District of Columbia
Excellent
Education Services · Colorado Springs, Colorado
Excellent
Education Services · Harrisburg, North Carolina
Excellent
Education Services · Rockville, Maryland
Excellent
231 approved reviews, newest moderated first
Sandra A.
Customer support answered my email immediately. They resolved my issue also immediatelly. Excellent experience.
Response from FullofmindAug 29, 2023
Hi Sandra, thank you for your feedback! We try our best to improve our service for you. Lina Kohl, Customer Support Lead of Fullofmind
Julie
I purchased a course that was on sale (around 20$) which I really like! A month later I realised that 97$ was deducted from my creditcard, which apparently is for an automated trial period. I was quite angry because I couldn’t clearly read this anywhere when purchasing the course. Afterwards I realised that this was written in their terms. I contacted them via WhatsApp and got an answer the same day! I explained the situation and she ensured that the 97$ were transferred back to my account. Really good service and I was happy for their understanding! Thanks a lot !
Response from FullofmindAug 29, 2023
Hi Julie, thank you for your review! We'll be happy to help you again. Lina Kohl, Customer Support Lead of Fullofmind
Caroline
The courses offered are truly great as well as the customer service - quick, effective and friendly. The subscription part could be more transparent though. I subscribed to a class for a very good price but ended up being charged an additional amount of money after. The product is very good so I think improving the subscription process and allowing a more informed consent would only give more credibility to their product. Also, offering a more affordable subscription and on a yearly basis - 100 USD per year for example, would certainly make me a loyal customer!
Response from FullofmindAug 29, 2023
Hi Caroline, thank you for your feedback! Your subscription idea is really helpful, we'll think about it. We'll be happy to assist you again. Lina Kohl, Customer Support Lead of Fullofmind
MO
I canceled it several times, but they don’t respect me and keep me charging
Response from FullofmindAug 23, 2023
Hi Marcos, thank you for your feedback! We've checked the status of your subscription, and it has been canceled successfully. In case of any problem, such as all further chargings, please, contact us via email [email protected] or via WhatsApp here: https://account.fullofmind.com/support Best regards, Lina Kohl, Customer Support Lead of Fullofmind
Geo
I ordered a course. The 'thank you' page was glitchy & didnt take me anywhere. All other tabs on browser working fine. I emailed to say this but no response. Money has been taken out of my account but NO course has been sent & 2nd email not responded to either. Doubting they are genuine at all ...
Response from FullofmindAug 23, 2023
Hi Pud, thank you for your feedback! Unfortunately, we haven't found any emails from your side. Please, contact us via WhatsApp here: https://account.fullofmind.com/support We're more than happy to help you! Best regards, Lina Kohl, Customer Support Lead of Fullofmind
Luigi E.
Automatic payment after buying single course. Who gave them permission??!
Response from FullofmindAug 22, 2023
Hi Luigi, We're sorry that you faced this problem while using our service. Let us know more about this automatic payment after buying a course, please, because we have only 7-day free trial. Please, email us to [email protected] or connect us via WhatsApp on the support page here: https://account.fullofmind.com/support We'll be happy to assist you. Lina Kohl, Customer Support Lead of Fullofmind
Laura P.
A scam Like everybody, I took the seven day trial but you cannot cancel on the website. They have blocked it... And the email I got said we deactivated your subscription..it was last week. I checked it ix still active. No reply anymore not in WhatsApp nor on email. My bank said they cannot do anything. I have to cancel my cardsySy away from them SCAMMERS
Response from FullofmindAug 22, 2023
Hi Laura, We're sorry that you faced this problem while using our service. We've sent you the prompt answer about the status of your subscription, Please, check it. Feel free to email us to [email protected] or connect us via WhatsApp on the support page here: https://account.fullofmind.com/support We'll be happy to assist you. Lina Kohl, Customer Support Lead of Fullofmind
Wendy G.
I ordered and payed for a course. I was automatically put on a seven day trial subscription. I have been trying to unsubscribe which their website rejects. They have my bank details and haven't replied to emails. I have emailed, whatsapped, got an ai response- we will get back to you... no reply. I have reported them and changed bank accounts.
Response from FullofmindAug 21, 2023
Hi Wendy, thank you for your email! Unfortunately, we haven't got your email. Please, connect us via WhatsApp on the support page here: https://account.fullofmind.com/support We'll be happy to assist you. Lina Kohl, Customer Support Lead of Fullofmind