FTUKReviews of ftuk.com

素晴らしい敏速で的確なご対応いただき 感謝しています。 引き続きよろしくお願い致します

Great Experience with FTUK – Payout Approved I’m very happy to share my experience with FTUK after my latest payout was successfully approved. What I appreciate most is that their risk team actually reviews the trading activity carefully. As long as you understand the rules, manage your risk properly, and trade consistently, the process is fair. I’d also like to give a special thanks to RZ from the FTUK Discord team. He has always been helpful, respectful, and patient whenever I had questions or needed clarification. Having someone who communicates well with traders makes a real difference. My advice to other traders is simple: read the rules carefully, especially the risk-management rules, and trade responsibly. Thank you FTUK, and special thanks again to RZ for the support. 🙏 Looking forward to continuing my journey with you. 💙

My account was deactivated due to the 30-day inactivity rule. It was actually my mistake, as I miscalculated the dates because August has 31 days. I contacted FTUK support, explained what had happened, and they kindly reactivated my account as a gesture of goodwill. I really appreciate how they handled the situation. If they were only interested in making more money from customers, they could have simply rejected my request and told me to purchase a new account instead. This experience gave me more confidence in FTUK and showed me that they value their existing customers. Thank you to the support team for being understanding and helpful.

What a great experience with the team of ftuk. Their discord community is really something else. Got help after i requested my payout with Rise. I wanten to change this to Crypto. Got it within 3 hours.

I’ve had a great experience with this prop firm overall. The website is easy to navigate, and their customer support is impressively quick and helpful. My first two payouts were processed without any issues and arrived very fast. I’m very satisfied with the service and would definitely recommend them.

Account 333388702 (migrated from TradingFunds). 1 star after FTUK denied another payout and kept moving the goalposts. This cycle (MT5 ~5–18 Sep 2026): ~39 closed trades, ~19 wins / 20 losses. Losses tightly around -$500 each (~0.5% risk). Total P/L only about +$3,050. Most winners were early exits; only a couple hit my full 3R–4R. They denied payout citing "profits concentrated in few trades" and imposed a new 20% consistency score. Past pattern: 1) Jul 2026 (333381055): anti-scaling/martingale flag, payout denied, retake offered. 2) 10 Aug 2026: after $1,750 payout deduction, hard breach via Payout Locker treating payout as daily loss. They first refused reinstatement, then admitted the breach was incorrect and reactivated only after I escalated. 3) 19 Aug: payout button missing — told to wait 14 days after first trade post-payout. 4) 26 Aug: accused "martingale" because I trailed SL on trades that were in profit (smaller realized loss), then took the next independent ~0.5% trade. I explained in writing; ~7 days of silence; I had to chase and resend. 5) 24 Sep: consistency denial on a small payout. When I move SL up to reduce risk, they call martingale. When I cut early instead of forcing 1:3–1:4, they call consistency failure. Same outcome: delay, deny, or invent a label after I already traded. Do not recommend. Also note: FTUK does not appear as a normal listed firm for reviews on Prop Firm Match (PFM) — only as Unlisted — so I cannot leave a standard PFM listed review there. That lack of proper listing transparency is another red flag. I have full backups of all FTUK emails, MT5 trade history, and payout records that prove every point above. After FTUK replied: Yes, I received payouts — after fighting for them. That is not a flex for FTUK; that is the complaint. Citing “$5,478 paid” does not answer the issue. In my experience, money only moved when I kept pushing. A payout you have to protest for is still a bad process. Then came another round of unclear, last-minute rule changes. I am done. I will not keep burning time on a firm that pays under pressure and then moves the goalposts. To anyone reading: after enough friction. I am switching to other prop firms. FTUK is not worth the hassle.

I requested a payout from FTUK, but it was denied due to an alleged IP/location inconsistency involving dashboard access. FTUK itself confirmed: “Our review did not identify any violation of our trading rules.” I have never accessed or traded on my MT5 account outside my dedicated VPS. All trades were executed manually by me. My VPS provider confirmed that my dedicated IP and VPS location have remained unchanged since July 6, 2026. My dashboard is accessed separately through my phone or MacBook using mobile internet or Wi-Fi, which may use dynamic IP addresses and inaccurate IP geolocation. FTUK associated dashboard access with Rio de Janeiro and, 34 minutes later, my payout request with Aripuanã, Mato Grosso. I have never been to Aripuanã, shared my credentials, or authorized anyone else to access or trade my account. I requested the technical evidence supporting this conclusion and offered logs, documents and live video verification. I had also previously received a payout from FTUK using the same setup: MT5 through my dedicated VPS and separate dashboard access. UPDATE - September 27, 2026 FTUK itself publicly confirmed that its review did not identify any violation of my trading rules. Therefore, the denial of my payout is not related to the way I traded, but to an alleged IP/location inconsistency involving dashboard access. I have never accessed or traded on my MetaTrader 5 account outside my dedicated VPS. All trades were executed manually by me. The dashboard, on the other hand, can be accessed from my phone or MacBook using mobile internet or Wi-Fi, connections that may use dynamic IP addresses and show geolocations that do not necessarily correspond to the user’s actual physical location. Therefore, I believe it is insufficient to conclude that I was physically somewhere else based exclusively on IP geolocation associated with dashboard access. I have evidence from the exact time I requested the payout. At that time, I was communicating with an FTUK support staff member, Umar, asking for guidance to ensure that I submitted the payout request correctly. I sent FTUK screenshots and records of this conversation by email. I also provided official confirmation from my VPS provider showing that my dedicated IP has remained unchanged since July 6, 2026, with no changes to the IP address or VPS location. I also ask FTUK to compare the available technical information regarding the devices involved in the accesses. If FTUK records device identification, device fingerprints, browser/session information, or other technical identifiers, I ask that these records be compared with my MacBook and the accesses in question. I am willing to provide the necessary information from my MacBook for this verification. This would allow for a more complete technical investigation instead of relying exclusively on IP geolocation. Another extremely important point is that I have previously received a payout from FTUK while using exactly the same setup: MetaTrader 5 through my dedicated VPS and separate access to the dashboard. Despite all the explanations and evidence provided, I am still waiting for an effective response regarding my case. Live chat simply tells me to wait or contact the team by email, which is precisely where I am already waiting for a resolution. In addition, I was removed from FTUK’s Discord, eliminating another channel through which I could seek clarification. I am not asking for special treatment. I am asking for my evidence to be properly reviewed and for FTUK to provide complete technical evidence demonstrating that another person accessed or traded on my trading account, rather than basing such a serious decision exclusively on IP geolocation related to dashboard access. I remain willing to provide logs, documents, VPS provider records, device information, and even participate in a live video verification if necessary to demonstrate that I am the person operating the account. Considering all the evidence already provided, I expect a transparent review, a concrete response, and a definitive resolution regarding my payout.

Hi team it’s been 3days since I request payout no response at all not expecting this from you. This not a negative comment I’m expecting a solution