FTUKReviews of ftuk.com

I recently received my first payout from FTUK and honestly the experience has been very professional from start to finish. I’ve tried different prop firms before, but one thing I appreciated with FTUK was the Flex model because it helped reduce a lot of the psychological pressure that traders usually feel in traditional challenge models. It allowed me to focus more on consistency and risk management instead of rushing trades. The payout was processed successfully and communication with the team was smooth and respectful throughout the process. I also had the opportunity to speak directly with Nick, and I appreciated the professionalism and trader-focused mindset during the conversation. Like any prop firm, discipline and risk management are still essential, but based on my personal experience so far, FTUK has delivered exactly what was promised. Looking forward to continuing the journey.

I had a problem setting up my new account so requested help. I immediately got a response and got the help I needed. Thankyou Umar and FTUK! Much appreciated!

The first thing I wish to convey here about customer service ,especially Mr Reza MOD, when I face a problem which is a slight misunderstanding, he managed it very well. And I would appreciate him n all the team FTUK....I felt amazing ..thanks FTUK

Initial Review: May 2026 Since the acquisition by FTUK, I’ve noticed a significant decline in both server stability and the quality of customer support compared to my previous experience with TradingFunds. Previously, I left a positive review praising the excellent support provided by TradingFunds. However, the recent experience has been disappointing, with ongoing server issues. I was told to do this to fix the issue: After the recent server updates on the MetaTrader 5 (MT5) platform, some clients in certain regions are facing issues reconnecting to the platform. To resolve this issue, please uninstall the app from your device and download it again using the appropriate link for your device (Android, Windows, or iOS). After reinstalling the app, you should be able to reconnect without any issues. Also, please do not copy and paste the server name. Instead, type “FtukMarkets” manually in the server search section, select the correct server, and then enter your login details to log in successfully. If I proceed with this, it will require me to re-login to all of my accounts across other prop firms as well, which is an extremely time-consuming and tedious process. In addition, all of my indicators on MT5 will be removed and will need to be set up again. I do not understand why FTUK has made what should be a simple process so unnecessarily difficult. This situation is extremely frustrating, as I am being forced to reconfigure all of my accounts and indicators solely because of the server issues on FTUK’s side. I never experienced these kinds of problems with TradingFunds or FTMO. Updated Review: September 2026 TradingFunds was such a good company in terms of customer service and also great challenge and verification targets to reach. But they have been bought out by FTUK and ever since then, the service by FTUK has been awful and completely ruined another prop firm who had loyal customers meaning that, they said the acquisition would impact (long-term growth, stronger infrastructure, and a significantly more scalable trading environment) However, this is far from the truth. Since the acquisition, they have completely changed their business model by permanently removing 1/2 step challenges to Instant funded or Flex (pay after you pass) which I don’t know how it increases long-term growth, makes stronger infrastructure or makes a significantly more scalable trading environment when they completely removed 1/2 step challenges and to replace them with trailing drawdown which actually decreases the chances of long-term growth, and scalable trading environment. I believe this acquisition was to make another competitive trading firm obsolete. What was the actual point of acquiring TradingFunds if they haven’t improved on the service and turned a really good company obsolete by it getting rid of 1/2 step challenges. I used to really like FTUK (2021 - 2025) because of their business model, having not so expensive 1/2 accounts, also having good targets for 1/2 step challenges. But now it just seems like a money grab prop firm because no one asked for Instant Funded or Flex accounts with trailing drawdowns.

What a amazing prop firm. I bought my first account with them about three weeks ago, and couple of days ago I received my 1st payout. Payout process was very smooth and fast. And they have an amazing customer services as when even I asked a question, I was able to get instant response. I am so have with my payout, it’s not a huge but enough to build a trust on this amazing prop firm. I would highly recommend anyone to join them as there trading rules are much simpler than anyone else in the industry.

Very good Support team and they really help you through the process. I requested my paypout with Rise, but i wanted to change it to crypto. They helped me in 20 mins. Really appreciate everything so far.

Support is consistently on point. Replies come fast and you can tell they understand what they’re doing. No unnecessary back and forth, just clear answers and solutions.

I am writing this to warn the trading community about the total lack of accountability following FTUK’s acquisition of TradingFunds (TF). I am a funded trader with a pending payout of approximately $26,500, which has now effectively vanished due to "support ping-pong" between the two entities. The Timeline of the Issue: 1.The Migration: After the merger, my funded account was moved to FTUK. TF support told me to contact FTUK for my payout (approx. $26,500) and then stopped responding to me entirely. 2.Account Status: I eventually gained access to my new FTUK dashboard (Account #333380876). The account showed an accrued profit of approximately $26,500 and the status was "Active." However, there was no payout button available. 3.The "Ghost" Breach: I contacted FTUK support to ask how to withdraw my funds. They said they would process it manually. Two days later, I logged in to find my "Active" account suddenly flagged as "Breached" for no reason—right when I requested my money. 4.Total Disappearance: When I questioned the breach, I was told to contact the Senior Team. Shortly after, my entire dashboard access was revoked. My registered email can no longer log in. 5.The Runaround: After contacting the Senior Team, they told me to go back to TradingFunds—the same company that had already told me they no longer handle these accounts. It has now been over a week with zero response from the Senior Team. I have tried opening tickets on Discord, but the only reply was "wait for an email." They are not even communicating internally. It is unacceptable for a firm to hide behind a merger to avoid paying out earned profits. I have preserved all evidence, including screenshots of my account status and the balance prior to this "disappearance." I am still waiting for a senior manager to take responsibility for Account #333380876.