FSJ ShoesReviews of fsjshoes.com

I purchased a pair of shoes which I didn't like - I contacted FSJ and was advised that I could trade in fo something else - it was slightly more expensive so I sent the difference to them and now I have received a stunning pair of books - absolutely thrilled with their service yet again

Update FSJ Contacted me. And apologized for my shoe mishap and offered me a pair of shoes at their cost shipping and all. Now I can retract my previous review. Now that's customer service. I will update you all when I receive my shoes.

Although my experience started out not very good as it is not clear when ordering that shoes and boots are made to measure, this needs to be highlighted clearly. Since that problem occurred, the service has been way beyond what I expected, the staff were fantastic and more than generous and the boots are beautiful.

The original boots I ordered I was not happy with . The customer service rep apologized and offered me a free exchange with a pair of boots of equal price. Her promptness and professionalism made this transaction very easy. Definitely a great company to do business with .

Read the sizing guide and order accordingly. I didn't and the shoes don't fit but FSJ has been been very helpful in me ordering the right size. The shoes are very well made and beautiful.

Amazing and responsive customer service!!

Found what I was looking for with ease.

I have used FSJ for many years but it has only been recently that I have used their custom options. I am totally impressed with their attention to details and willingness to go the extra mile. Excellent service!